About the Role
This position involves managing all resources and logistics necessary for performing services and maintenance activities on customer sites. These activities are aimed at contributing to, maintaining, repairing, and refurbishing both sold and existing products. The role encompasses various types of maintenance services, including preventive and remedial actions, as well as managing maintenance facilities and field services engineering. It is crucial to ensure the quality of one’s own work while operating under direct supervision and adhering to prescribed work instructions and system checks. The execution of tasks follows a well-defined operational framework, characterized by a step-by-step sequence of standard operational tasks that must be completed to achieve desired outcomes.
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Key Responsibilities
- Conduct all on-site life extensions, repairs, and inspection-related service activities for installed fleets, including supervision of construction and commissioning of both new and existing equipment.
- Perform services that include onsite machining, non-destructive testing (NDT), blading, winding, critical welding, and generator diagnostics.
- Make engineering decisions as necessary.
- Develop a conceptual knowledge of the professional discipline involved and may support roles requiring specialized expertise or technical knowledge in a broad area.
- Utilize general business knowledge developed through education or past experience to understand how the work of the team contributes to the overall objectives.
- Resolve issues using established procedures, consulting supervisors or more senior team members for guidance on matters outside defined instructions or parameters.
- Collaborate with other team members to solve issues effectively. For customer-facing roles, focus on developing strong customer relationships and acting as the liaison between the customer and the organization.
- Exchange technical information with customers, ask questions, and check for understanding to ensure all parties are aligned.
Additional Information
- Relocation Assistance Provided: No
