Location
United Arab Emirates
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About the Job
Shape the product vision and the brand experience across the new app and connected surfaces. Work directly on high leverage flows while creating simple mechanisms that help a small team move fast with quality.
Job Description
- Define the north star experience for shop, onboard, manage, care, and rewards across app and web.
- Lead cross team initiatives such as a universal plan advisor, a bundles and rewards platform, and omnichannel care.
- Establish design system strategy including tokens, theming, motion, accessibility, and partner readiness.
- Design critical flows and high-fidelity prototypes that unblock ambiguity and set the quality bar.
- Set the operating cadence for critiques, design reviews, decision logs, and a lightweight request for comment process.
- Co-own quarterly sequencing and scope tradeoffs across squads with a focus on customer value and delivery risk.
- Choose and govern tools, file hygiene, branching, and the contribution model for the design system.
- Mentor, set growth plans, give calibrated feedback, and support performance reviews without direct line management.
Qualifications
- Minimum education level: Bachelor’s in design, HCI, Human Factors, or related field.
- Portfolio demonstrating complex systems and cross journey outcomes.
- Depth in design systems strategy including tokens, theming, motion, and accessibility.
- Executive ready storytelling and stakeholder alignment.
Experience
- 8+ years in product design with multiple portfolio scale launches.
- Led 0 to 1 initiatives and scaled 1 to n systems across squads or surfaces.
- Set or evolved an org level design system with governance and adoption.
- Orchestrated multi stakeholder programs across product, engineering, data and machine learning, marketing, and care.
- Regular participation in executive reviews with clear narratives and option framing.
- Mentored seniors, ran critique cadences, and influenced hiring bars and interview loops.
- Operated in regulated or privacy sensitive contexts with consent and data handling constraints.
- Worked across multi market and multi language products including MENA and Arabic.
- Managed vendor or partner design workstreams with consistency to internal systems.
Skills
- Systems thinking and orchestration across journeys and channels.
- High leverage IC work on critical flows, prototypes, and UI polish.
- Sequencing and trade off framing that balances speed, risk, and customer value.
- Coaching, calibrated feedback, and mechanisms that scale quality without heavy process.
- Clear org narratives for executives and cross functional alignment.
Competencies
Please provide the level of competency as per the grade: Level 1 for Band 6, Level 2 for Band 5, level 3 for Band 4, level 4 for Band 3.
- Think strategically (Level 4 of 5)
- Achieve tangible results (Level 4 of 5)
- Lead breakthrough change (Level 4 of 5)
- Exceed customer expectations (Level 4 of 5)
- Nurture, Inspire and Motivate (Level 4 of 5)
- Target win-win outcomes (Level 4 of 5)
