As a UX UI Designer at the company, you will research, ideate, design, and implement optimal digital experiences for customers across various platforms. This role involves working collaboratively with different departments and innovation partners to create human-centered experiences by integrating user feedback and business priorities. You will provide leadership and oversight in design activities across digital touchpoints such as IFE, Mobile App, the company.com, Cargo, and crew apps.
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Accountabilities:
- Lead the design and specification of user interfaces and information architecture using participatory and iterative design techniques, including observational studies and usability testing.
- Develop complex initiatives, which include creating personas, storyboards, scenarios, flowcharts, design prototypes, and design specifications.
- Stay informed about advancements in human-centered design and synthesize competitive research insights into new product developments.
- Collaborate with Digital, Tech, Analytics, and Guest Experience teams to create business cases for digital product and service enhancements.
Education & Experience:
- Bachelor’s degree (Master’s or Advanced degree preferred) in Design, Human-Computer Interaction, Computer Science, or a related field, or equivalent practical experience (required).
- A minimum of 5 years of experience in a customer-centric 'agile' organization.
Language Requirements:
- None explicitly mentioned.
Work Conditions:
On-site, Full-time
Location:
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
About the company:
The company, the national airline of the UAE, was established in 2003 and has become one of the world’s leading airlines. Based in Abu Dhabi, the company operates flights to numerous destinations worldwide and has received multiple awards for its superior service and products. The airline aims to double its fleet size and significantly increase its customer base as part of its Journey 2030 strategy.
For more information, please visit the company.com.
