The company Worldwide Operations is the underlying fulfillment and customer service engine that ensures the company creates the same consistent, world-class customer experience every time. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our RoW Value Recovery team. This role requires an individual with excellent analytical abilities and strong business acumen. The candidate will know and value our customers (internal and external) and will work back from the customer to create structured processes for global expansions of work authorization, helping to integrate new countries and acquisitions into the existing program.
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Location: ARE, Dubai
Key Responsibilities
- Own the development and maintenance of new and existing dashboards focused on the analysis of requirements, metrics, and reporting.
- Partner with operations and business teams to consult, develop, and implement KPIs, automated reporting/process solutions, and process improvements to meet business needs.
- Enable effective decision-making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format.
- Prepare and deliver business requirements reviews to the senior management team regarding progress and roadblocks.
- Participate in strategic and tactical planning discussions.
- Design, develop, and maintain scaled, automated, user-friendly systems, reports, dashboards, etc. that will support our business needs.
