VAS Field Officer

ABOUT THE ROLE
We are hiring VAS Field Officers on a 3-month contract. In this field role, you will work directly with cardholders at company sites and employee residences.

Key Responsibilities

• Distribute cards and collect KYC of the authorized individuals, ensuring compliance with mandatory regulations.
• Onboard cardholders to our app, educating them about the products and services, along with the proper usage of the card.
• Provide financial inclusion training for cardholders to onboard new users to the C3Pay app and assist them with day-to-day issues related to their card or mobile app.
• Conduct remittance visits on salary days to assist cardholders in transferring money through the C3Pay App.
• Implement marketing campaigns for C3Pay product service awareness and oversee award ceremonies at employee residences.
• Conduct fraud awareness training at employee residences.
• Present corporate VAS training to Payroll and welfare team.

REQUIRED SKILLS & PROFILE

• Bachelor’s degree in Finance/Commerce.
• Demonstrable experience as a field officer in any banking product.
• Excellent communication and presentation skills.
• Multi-language speaker.
• Proficient in Microsoft Office.