The VCA Manager will be a key member of the company Consulting & Analytics (VCA) team in the Middle East, focusing on commercial payments and money movement services. This role is a strategic growth area for the company as we expand beyond consumer payments into new payment flows between businesses, individuals, and governments. We seek motivated professionals who are passionate about combining data-driven insights with strategic consulting to drive impact for the company’s clients across the region.
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Key Responsibilities
- Lead consulting projects or workstreams focused on commercial payment flows, using data-driven analysis to solve client challenges.
- Execute project activities following the company’s consulting delivery frameworks and methodologies to ensure quality and consistency.
- Conduct data analysis, benchmarking, and market research to identify trends and improvement opportunities in clients’ commercial payments portfolio.
- Translate analytical findings into actionable recommendations that enhance client performance in areas such as B2B, cross-border, and commercial card payments.
- Support clients in implementing recommendations, including go-to-market strategies, process improvements, and digital adoption initiatives.
- Manage project timelines, deliverables, and client communications to ensure seamless execution and stakeholder alignment.
- Build and maintain strong client relationships, acting as a trusted advisor and ensuring high satisfaction across engagements.
- Support client workshops and training sessions to share best practices and implementation insights.
- Collaborate and share knowledge with consulting teams in other regions to bring global best practices and innovative solutions to local clients.
- Contribute to developing the CMS consulting practice through insights, methodology refinement, and thought leadership.
- Collaborate with senior colleagues on complex projects and guide junior team members to ensure analytical quality and delivery excellence.
- Provide ad hoc support to internal initiatives and cross-functional projects within VCA as needed.
- Stay informed on emerging commercial and remittance payment trends and apply this knowledge to enhance the company’s consulting recommendations.
Work Conditions
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications
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Education & Professional Qualifications
A recognized undergraduate degree is required.
MBA or other postgraduate degrees is a plus.
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Experience & Skills
- 4–6 years of experience in consulting, financial services, or the payments industry.
- Prior experience in a strategy consulting firm or internal strategy/analytics function is a plus.
- Experience in business and corporate banking and familiarity with commercial card payment solutions is a plus.
- Strong analytical and financial modeling skills.
- Proficiency in MS Excel and MS PowerPoint.
- Excellent written and verbal communication skills.
- Strong collaboration, stakeholder management, and interpersonal skills.
- Fluent in English (Arabic preferred but not required).
- Self-driven, results-oriented, and adaptable to a fast-paced environment.
