About the role
The Vendor Business Unit Director – ServiceNow is the strategic leader responsible for the overall performance, growth, execution, and market development of the ServiceNow business within their assigned country or sub-region. Acting as the primary country leader for ServiceNow, the role owns the local growth strategy, partner ecosystem, pipeline generation, revenue performance, gross profit delivery, services growth, and executive vendor relationship. Working through influence and matrix leadership, the Vendor Business Unit Director aligns Sales, Services, Customer Success, Marketing, and Operations resources to deliver sustainable growth and market leadership.
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As the Vendor Business Unit Director, you will:
- Develop and execute the ServiceNow country strategy.
- Track country revenue performance.
- Own annual business plans and quarterly business reviews.
- Act as executive owner of the ServiceNow relationship in-country.
- Develop executive relationships with ServiceNow stakeholders.
- Coordinate all ServiceNow-focused resources operating within the country.
Qualifications and experience
The ideal: Vendor Business Unit Director
- 10–15 years experience in enterprise software, SaaS, cybersecurity, or technology markets.
- Strong channel and partner ecosystem experience.
- Experience creating and executing growth strategies.
- Strong executive stakeholder management capability.
- Commercially astute with experience driving revenue and profitability growth.
- Experience leading through influence in matrix organisations.
Why work for us
We are people-focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our mission is to drive the transition to a totally trusted digital world for all people and organizations.
We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals based on race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need.
Our people make all the difference in our success.
