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We're looking for a Vendor Technical Enablement Mentor who will provide practical, on-site technical mentoring to Authorized Service Provider (ASP) field teams, enabling them to execute end-to-end telecommunications site activities safely, correctly, and consistently with the company ways of working.
Working alongside field teams, you will provide hands-on coaching across installation, testing, commissioning, troubleshooting, and handover, strengthening ASP technical capability and self-sufficiency across RAN, transmission, power, civil/site quality, and technical site surveys.
What you will do
- Coach ASP field teams through installation, integration, testing, commissioning, troubleshooting, restoration, and handover.
- Demonstrate technical standards across radio, microwave transmission, power, cabling, antennas, and site works.
- Review site readiness, surveys, TSSRs, drawings, BoQs, configurations, work plans, and site connections, identifying technical risks before execution.
- Support installation and commissioning quality, including cabling, grounding, RF checks, transmission configuration/alignment, power checks, alarms, and test records.
- Troubleshoot RAN, transmission, power, and site-related faults, supporting root-cause identification and corrective actions.
- Reinforce company technical standards, processes, tools, quality checkpoints, EHS, and customer requirements.
- Identify capability gaps and recurring quality issues and provide targeted coaching and practical knowledge transfer.
- Escalate safety risks, non-conformances, unresolved technical issues, and delivery risks.
- Coordinate with ASP supervisors, project/operations teams, and technical specialists to resolve dependencies and support timely handover.
- Maintain required site and technical documentation and promote ASP self-sufficiency.
What you will bring
- Bachelor’s degree in Telecommunications, Engineering, or a related field.
- Typically 5–10 years of telecommunications field experience, with hands-on GSM/RAN delivery experience and exposure to coaching or coordinating field teams.
- Practical experience in site installation, testing, commissioning, and troubleshooting, particularly across RAN and transmission.
- Knowledge of 2G/3G/4G/LTE/5G equipment, including RBS 6000-family installations, script loading, alarm clearance, fault finding, and basic commissioning.
- Experience with RF installation/testing, including VSWR/DTF checks and antenna installation.
- Knowledge of microwave and fibre transmission, including company Mini-Link TN/6600, VLAN configuration, link commissioning and troubleshooting.
- Familiarity with microwave configurations including 1+0, 2+0, 2+2, 4+0, XPIC, and E-Band.
- Knowledge of DC power systems, rectifiers, batteries, civil/site quality, site readiness, TSSRs, drawings, BoQs, and site connections.
- Understanding of integration, commissioning, acceptance, EHS, quality controls, documentation, and handover.
- Strong hands-on coaching, communication, troubleshooting, and problem-solving skills.
- Ability to work independently at field sites and travel as required.
- Proficiency in Excel and PowerPoint; familiarity with MS Project, Primavera, KPIs, and reporting dashboards.
Why join us? At the company, you´ll have an outstanding opportunity to use your skills and imagination to push the boundaries of what’s possible. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
Primary country and city: Saudi Arabia (SA) || Jeddah
Req ID: 792901
