About the Role
As a Venue Manager, you will oversee the daily operations of the venue, focusing on planning, monitoring, and maximizing sales. You will effectively manage product inventory and purchasing while collaborating closely with the Operations team to assemble a high-performing sales team. You will serve as a positive role model by providing training and maintaining the skills and safety of all team members. Additionally, you will address customer needs by resolving conflicts and fostering long-term customer relationships.
Ready to apply for roles like this?
Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.
Unlock employer & apply directly
Responsibilities
- Lead the full venue team and ensure all departments operate efficiently.
- Conduct interviews and make hiring decisions in collaboration with HR.
- Oversee and approve onboarding, training, and probation evaluations for new hires.
- Conduct performance reviews and disciplinary conversations; escalate serious issues to HR.
- Manage annual leave approvals for the leadership team and oversee annual leave planning for all staff.
- Conduct monthly staffing reviews and adjust staffing structure as needed.
- Maintain high standards of cleanliness, maintenance, staff hygiene, and guest interaction.
- Conduct daily venue checks and spot checks to ensure that venue standards are being met and maintained.
- Ensure daily, weekly, and monthly checklists and reports are completed accurately.
- Oversee safety systems, inspections, risk management, and incident follow-up processes.
- Coordinate and manage external agencies, including security guards and housekeeping teams.
- Ensure AMC contracts are renewed and active while sharing contacts with DMs for emergency call-outs and routine maintenance.
- Ensure that all external companies adhere to venue standards and escalate issues as necessary.
- Review overtime and schedule efficiencies as well as part-time labor costs.
- Validate stock reports, conduct variance investigations, and oversee inventory controls.
- Review and approve repeat orders for procurement and escalate high-value or new orders to the senior management team for approval.
- Manage safe funds, approve petty cash, and ensure financial accuracy.
Work Schedule
- 6 days work week with a 9-hour shifting schedule, including a lunch break.
