As a Venue Technician at the company, you will play a pivotal role in ensuring the successful execution of events through the operation and maintenance of audiovisual equipment.
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Key Responsibilities:
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Equipment Operation:
- Assist in cleaning, testing, maintaining, prepping, and repairing equipment prior to events.
- Ensure flawless execution of events through timely setup, operation, and breakdown of equipment.
- Troubleshoot technical issues and resolve problems quickly as they arise.
- Comply with all company security and safety measures, adhering to health and safety regulations.
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Customer Service:
- Strive to exceed the expectations of both internal and external customers.
- Maintain positive relationships with clients through effective communication.
- Meet with guests on-site to ensure their needs are met and equipment setup is properly functioning.
- Monitor events and check on clients throughout the day.
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Technical Ability:
- Demonstrate a basic operational ability to troubleshoot and solve equipment and software issues.
- Handle equipment challenges and changes in a timely and professional manner.
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Systems Knowledge:
- Follow company processes and complete systems entry and paperwork accurately.
- Utilize equipment sheets for setup and strike, and interact with staff and vendors as needed.
- Work with clients to finalize invoices and increase revenue through up-selling techniques.
Disclaimer:
The duties and responsibilities described are not comprehensive and may change, or additional tasks may be assigned at any time based on business needs.
