About the Role
In this role, you will be a strong and structured personality who confidently initiates conversations and quickly identifies whether a prospect is a good fit. Serving as the first point of contact for our prospective clients, you will conduct opening conversations following a clear guideline, ask the right questions, and make decisive choices. If you enjoy taking responsibility, working systematically, and want to see your successes measured, this position is perfect for you.
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Your Responsibilities
You will have a clear area of responsibility that you will manage independently:
- Opening Conversations: You will initiate conversations with prospects over the phone in a friendly, confident manner, utilising clear conversation management skills.
- Initial Contact: You will conduct first calls based on a proven conversation guideline ensuring a professional first impression.
- Pre-Qualification: Using fixed criteria, you will assess whether a prospect aligns with our offerings and make clear decisions.
- Scheduling: You will hand over qualified prospects, equipped with arranged follow-up appointments, to our consultants.
- Documentation: You will accurately document every conversation in the CRM, ensuring that no one has to search for information.
- Process Maintenance: You will identify areas for improvement in conversation processes and systematically enhance them together with the team.
How You Will Measure Your Success
There are clear metrics to gauge your performance:
- You will achieve your daily goals for conversations and qualified appointments.
- Your handovers to the consultants will be complete, well-documented, and reliable.
- Your prospects will experience a clear, professional initial conversation without pressure or empty words.
What You Will Receive
Clear performance deserves clear rewards. This is not a list of vague promises; this is what you can expect:
- €3,000 net salary per month: predictable, fair, and paid punctually every month.
- High-quality Apple equipment: You will work with top-notch technology, not outdated devices.
- Car allowance: For a stress-free commute every month.
- Fuel or metro ticket allowance: Noticeably lower travel costs month after month.
- SIM card with data allowance: Stay connected privately and be reachable at all times.
- Modern, air-conditioned office in Downtown Dubai: A professional environment where you can focus on your calls.
- Clear routines and fixed processes: Conversation guidelines, established procedures, and clear goals provide you with orientation from day one.
- Structured onboarding: You will learn our conversation management step-by-step according to a fixed plan.
- Secure workplace with long-term perspective: We focus on long-term collaboration rather than short-term projects.
Requirements
Must-haves:
- Native-level German, as you will be speaking daily with German-speaking prospects.
- You work in a structured and planned manner and maintain an overview even amidst many conversations.
- Discipline, responsibility, and punctuality are second nature to you.
- You communicate clearly, factually, and solution-oriented while reliably adhering to conversation guidelines and processes.
- You are willing to work full-time on-site in Dubai or relocate there.
Pluses (but not mandatory):
- Initial experience in telephone sales, customer service, or appointment scheduling.
- A commercial apprenticeship or a degree in business administration.
- Knowledge in coaching, marketing, or consulting.
- Experience with CRM systems.
No sales experience yet? No problem; if you are structured and ready to learn the entry process based on a fixed plan.
Conditions
- Location: Downtown Dubai, United Arab Emirates
- Work model: Full-time, on-site in the office
- Relocation: If you do not already live in Dubai, we support you with the move.
