Mastercard Processing is a platform pre-integrated with multiple products and services of Mastercard, API-based and highly configurable to support various digital and Fintech use cases, including neo-banks, installments, lending, GIG economy constructs, digital wallets, retailers, and travel agencies. The platform is strategically used to build modular solutions that can be repurposed to support Mastercard product strategies. Mastercard Prepaid Management Services (MPMS) delivers end-to-end prepaid card solutions across travel, transit, foreign exchange, gifting, and buy-now-pay-later segments. As a fintech enabler, MPMS operates a scalable platform that supports a global portfolio of prepaid programs, combining innovation with operational excellence.
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The Vice President of Processing & MPMS will focus on all aspects of the business to drive results that fulfill the multi-year P&L objectives, including talent hiring and management, culture, technology, business development, client support, strategy, reporting, innovation, and operational excellence. This role involves managing multiple Processing & MPMS assets of Mastercard, delivering on a robust backlog to extend capabilities while expanding the business to leverage new opportunities across the Middle East Africa. The VP will continually manage prioritization to balance product development, P&L, client support, and Mastercard product enablement.
Responsibilities
- Serve as the key executive leader and SME for Processing & MPMS, ensuring P&L objectives are met for the business.
- Build a team and culture to operate in a diverse, inclusive, and agile manner, focusing on speed of delivery, quality, innovation, and client success.
- Inspire the team to deliver optimal solutions to capitalize on opportunities in the evolving digital payments ecosystem.
- Be fully accountable for representing the business internally and externally, with energy, enthusiasm, clarity of direction, and a commitment to continually improve KPIs and client performance.
- Develop and manage the go-to-market strategy, focusing on optimal use cases, global market prioritization, and Mastercard enablement opportunities.
- Manage prioritization of a complex backlog balancing multiple stakeholder objectives that may conflict. Refine strategy, objectives, and roadmap to differentiate in winning new client deals, informed by industry trends, client needs, and competitive landscape.
- Oversee the product development lifecycle; lead teams to ensure requirements are met and issues are addressed as designed.
- Develop product positioning and messaging; set direction for marketing and sales plans, and create collateral and sales materials.
- Provide senior management support for key clients and assist with business sales.
Qualifications
- Strong leadership experience in payments systems and processing solutions management, with a focus on issuer processing and network business, as well as P&L and budget management skills.
- Proven track record of building and managing a diverse, talented team focused on financial results and client service.
- Effective collaboration skills at all levels while navigating challenges to achieve optimal outcomes.
- Extensive software development knowledge, working closely with product and engineering teams.
- Experience in developing and managing products and solutions, bringing new products to market successfully.
- Results-oriented leader with an analytic, fact-based consultative approach.
- Excellent written and verbal communication skills, with the ability to build effective relationships at all levels, including executive and C-level management.
- Capability to manage effectively during crisis situations.
