VMware Engineer

About the Job:
The VMware Engineer is a critical component of the company support infrastructure, responsible for providing a high level of technical support to customers. This role involves owning complex customer issues that may require several days or weeks to resolve while keeping customers informed throughout the process.

Key Responsibilities:

• Supporting VMware virtualization solutions based on business requirements.
• Deploying, configuring, and maintaining VMware Cloud Platform and vSphere infrastructure.
• Developing SDN networks in NSX-T, integrating with physical Cisco ACI networks.
• Supporting load balancing as a service through NSX-ALB integrated with vCenter and VMware Cloud Director.
• Analyzing problems to determine root causes, generating alternatives, evaluating them, and implementing solutions.
• Monitoring system performance, optimizing configurations, and troubleshooting performance issues in the virtual environment.
• Implementing security best practices and ensuring compliance with relevant standards.
• Managing access controls and permissions within VMware environments.
• Creating and maintaining disaster recovery plans and technical documentation.
• Collaborating with IT teams to integrate VMware solutions with existing systems and providing technical support.

Required Experience:

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Proven experience with VMware technologies, including NSX-T, vSphere, vCenter, ESXi, vSAN, and VMware Cloud Director.
• Experience managing large-scale private cloud environments and familiarity with cloud service provider environments is highly desirable.
• Strong understanding of virtualization concepts, architecture, and best practices.
• Proficiency in scripting languages (e.g., PowerShell, Python) for automation.
• Understanding of networking concepts and technologies (TCP/IP, VLANs, routing, switching).
• Familiarity with network security practices within VMware environments.
• Excellent troubleshooting and problem-solving skills.
• Relevant certifications (e.g., VMware Certified Professional) are preferred.

Location: Riyadh Region
Work Conditions: On-site, Full-time