As a VMware Horizon View Core Infrastructure Support Engineer at DXC Technology, you will be responsible for the administration and maintenance of Horizon Infrastructure. Your key responsibilities will include deploying, configuring, and maintaining Horizon Connection Servers, Unified Access Gateways (UAG), and replica/hot-standby setups for global availability. You will also build, patch, and optimize ESXi hosts and vCenter clusters to support Horizon desktop and application pools. Additionally, you'll create and manage automated desktop pools (Linked/Instant Clones), assign entitlements, and troubleshoot session launch issues via the Horizon Administrator console.
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Your role will involve integrating Horizon with Active Directory, certificate-based authentication (PKI), and conditional access policies to enforce secure connections. You'll utilize tools like VMware vRealize Operations for Horizon to monitor performance, forecast capacity, and remediate resource bottlenecks. As a Level 2 escalation point for complex VDI issues, you will collaborate with network, storage, and security teams to resolve connectivity, image-management, and performance incidents. You will also develop and test disaster recovery plans for Horizon components, ensuring RTO/RPO targets are met for business-critical VDI services, while producing runbooks, SOPs, and knowledge articles, and mentoring junior engineers on Horizon best practices and troubleshooting workflows.
Basic Qualifications: A Bachelor’s degree in Computer Science, Information Technology, or a related field, along with at least 5 years of hands-on experience administering VMware Horizon View VDI solutions in enterprise settings, proficiency with VMware vSphere (ESXi & vCenter) administration and Horizon Connection Server configuration, strong skills in Windows Server, Active Directory, DNS, DHCP, and PKI integration, and experience with UAG, load balancers, and SSL certificate management for secure external access.
Company Culture: DXC Technology emphasizes strong connections and community as keys to success. Our work model prioritizes in-person collaboration while also offering flexibility to support wellbeing and productivity. We are committed to fostering an inclusive environment where everyone can thrive.
