About the Job: We are seeking a VMware Horizon View Core Infrastructure Support Engineer to join our team in Riyadh, Saudi Arabia. This role is crucial in maintaining our Horizon infrastructure and ensuring that our VDI services operate smoothly and securely.
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Responsibilities:
- Horizon Infrastructure Administration: Deploy, configure, and maintain Horizon Connection Servers, Unified Access Gateways (UAG), and replica/hot-standby setups for global availability.
- vSphere & ESXi Management: Build, patch, and optimize ESXi hosts and vCenter clusters to support Horizon desktop and application pools.
- Desktop Pool & Session Management: Create and manage automated desktop pools (Linked/Instant Clones), assign entitlements, and troubleshoot session launch issues via the Horizon Administrator console.
- Access & Security Integration: Integrate Horizon with Active Directory, certificate-based authentication (PKI), and conditional access policies to enforce secure connections.
- Monitoring & Capacity Planning: Utilize tools like VMware vRealize Operations for Horizon to monitor performance, forecast capacity, and remediate resource bottlenecks.
- Incident & Problem Resolution: Act as Level 2 escalation point for complex VDI issues, collaborating with network, storage, and security teams to resolve connectivity, image-management, and performance incidents.
- Disaster Recovery & High Availability: Develop and test disaster recovery plans for Horizon components, ensuring RTO/RPO targets are met for business-critical VDI services.
- Documentation & Training: Produce runbooks, SOPs, and knowledge articles; mentor junior engineers on Horizon best practices and troubleshooting workflows.
Basic Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- At least 5 years of hands-on experience administering VMware Horizon View VDI solutions in enterprise settings.
- Proficiency with VMware vSphere (ESXi & vCenter) administration and Horizon Connection Server configuration.
- Strong Windows Server, Active Directory, DNS, DHCP, and PKI integration skills.
- Experience with UAG, load balancers, and SSL certificate management for secure external access.
Work Conditions:
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support well-being, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
Language Requirements:
(If applicable, insert any specific language requirements here, such as English proficiency.)
Please note: DXC does not make offers of employment via social media networks and will never ask for any money or payments from applicants at any point in the recruitment process.
