The VP, NHL Digital Products role leads cross-functional teams to deliver user-centric digital products that drive business impact. The position has end-to-end responsibility for decisions and outcomes related to one or more digital products within the client digital unit. The role shapes and implements products that transform customer and employee experiences while leading agile teams to develop solutions that address meaningful business problems and opportunities.
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Key Responsibilities
- Define, prioritize and ensure a ready backlog of work for a cross-functional product team, accept final product output, focusing on achievement of defined outcomes.
- Manage a backlog of deliverables and capabilities as well as 'test and learn'/experimentation targeted at defining/refining future deliverables.
- Translate business strategies and needs into execution-ready work for an Agile product team; articulate team goals and strategy effectively to key stakeholders.
- Act as voice of the end-user, ensuring needs and requirements are clearly defined and that work product meets defined acceptance criteria.
- Optimize the flow of value by setting objectives and key performance indicators (KPIs) for solutions.
- Provide feedback on work-in-progress, clarify requirements and contribute to removing roadblocks.
- Share best practices across teams to ensure alignment and consistency in ways of working.
- Foster an innovative, inclusive and diverse team environment, promoting positive team culture.
Requirements
- Strong experience in Digitization and Digital Project Delivery.
- Excellent communication and problem-solving skills.
- Mobile/Online UI/UX experience.
- Good knowledge and experience in Agile delivery.
- Innovative thinking.
- Solid track history in Business Requirements and Technical Implementation.
- Excellent technical Mobile/Online skillset.
Preferred / Beneficial
- Experience in Housing Programmes of the UAE (preferably Abu Dhabi).
- Knowledge in core banking systems.
