About the Role
At the company, we're revolutionizing the travel experience by providing easy access to mobile data through eSIM technology in over 200 countries and regions. Our mission is to simplify connectivity for travelers worldwide. As we continue to grow with a team of over 400 people across more than 60 countries, we're looking for a design leader to join our fully remote team. This role offers an exciting opportunity to shape the future of travel through innovative design and user experience.
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Your Next Destination
- Location: Remote, anywhere in Spain, the UK, or the UAE.
- Contract:
- Spain: Full-time, permanent contrato indefinido via Deel (our employer of record in Spain)
- UK: Full-time, permanent (local contract)
- UAE: Full-time, permanent via Deel (our employer of record in the UAE)
- Benefits: Comprehensive benefits package.
- Languages: English is the primary working language; comfort with verbal and written communication is essential.
Your Responsibilities
- Own every surface, consumer and business. Oversee acquisition, conversion, customer experience, retention for consumers, and partner onboarding for B2B clients to create a seamless user relationship.
- Set design strategy. Define product vision for the next two years and determine key initiatives to guide development.
- Lead research and design as one function. Manage both teams to ensure research informs strategic direction.
- Own brand in the product. Collaborate with Marketing to integrate brand elements within design, ensuring brand resonance across all user touchpoints.
- Build quality as a system. Establish and enforce quality standards for design and accessibility, ensuring consistency and maintainability within the product.
Your First Year
- Achieve a successful brand evolution in the product.
- Transform the app to enhance user engagement with micro-animations and user-friendly design across platforms.
- Define and implement essential components of the design system.
- Clarify design and product management boundaries to optimize team workflow and contributions.
- Shift research into a strategic role, setting foundational questions for product development.
- Develop a career framework for design and research domains to support team growth and leadership paths.
Must-haves
- Proven experience leading design for a scalable business, responsible for comprehensive product oversight, especially in consumer-focused environments.
- Familiarity with research methodologies and strategic application of findings in product development.
- Demonstrated ability to write and gain adoption for a design strategy with measurable outcomes.
- Strong leadership experience in mentoring designers and developing managerial talent.
- Ability to articulate design decisions in terms of business impact.
- Experience in establishing scalable design systems and understanding their ongoing maintenance costs.
You Should Apply If…
- You think in systems and are skilled at crafting cohesive user experiences across multiple service areas.
- You value research as an essential input for your strategy, designing pathways informed by user insights.
- You can integrate brand presence seamlessly within product design, shaping user perceptions and engagement.
- You have experience at scale yet remain closely connected to the hands-on design process.
- You can convincingly communicate the value of design from both a creative and commercial perspective.
Salary Range
The remuneration for this role aligns with local market standards and varies by location:
- UK: £168,000 – £252,000
- Spain: €154,000 – €185,000
- UAE: 684,400 – 1,026,600 AED
This role offers flexibility and is open to discussion to ensure a suitable fit for both the candidate and the organization.
Why People Join Us
- In Spain: Team members appreciate stability, flexibility, and a genuine work-life balance, all while contributing to a product that makes global connectivity seamless.
- In the UK: Employees thrive in a culture of trust, clarity of responsibility, and autonomy, all while working on a globally impactful product.
- In the UAE: Staff enjoy a global company culture that emphasizes ownership of roles and challenges, with transparent and clear expectations.
Additional Information
Applicants should note that successful applications may require background checks upon consent. The company is committed to diversity, equity, and inclusion, ensuring a welcoming environment for everyone.
