We are seeking a senior technology leader to scale and expand our financial technology platform as the company grows across various markets, products, partners, and regions. This role is designed for a candidate who excels in both strategic and hands-on tasks, with a primary focus on building systems, teams, ownership models, and engineering disciplines that are resilient and not reliant on any single individual.
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Location: Dubai, United Arab Emirates
Work Conditions: On-site, Full-time
Responsibilities:
- Own technology strategy, architecture, engineering delivery, and platform operations.
- Ensure high availability, resilience, observability, and incident readiness across critical systems.
- Support the company’s cybersecurity posture, including ISIEM, SOC, DLP, EDR/XDR, vulnerability management, penetration testing, threat modeling, monitoring, incident response, and security awareness.
- Lead the practical adoption of Agentic AI within engineering and technology operations.
- Strengthen security, compliance, audit readiness, access controls, data protection, and secure SDLC practices.
- Build and mature NOC/SOC capabilities, including monitoring, alerting, incident response, escalation, and post-incident reviews.
- Scale the platform and technical team for geographical expansion, ensuring multi-market readiness and compliance with regulatory expectations.
- Manage technical relationships with third-party providers, including issuing processors, payment providers, banking partners, cloud vendors, and security vendors.
- Improve ownership models, documentation, Runbooks, SLAs, and operational accountability.
- Collaborate with Product, Finance, Operations, Risk, Compliance, and executive leadership.
- Reduce key-person dependency and foster a reliable leadership structure across engineering and operations.
Qualifications and Experience:
- 10+ years of senior technology leadership experience in roles such as VP Engineering/Technology or Head of Engineering/Technology.
- Experience in fintech, particularly in issuing, acquiring, or banking.
- Proven track record of scaling reliable, secure, and compliant production systems.
- Demonstrated success with Agentic AI adaptation and productivity improvements.
- Background in building engineering teams, technical operations, NOC/SOC processes, and delivery discipline.
- Familiarity with regulatory frameworks such as ISO27001, SAMA, SOC2, and PCI DSS.
- Strong understanding of cloud infrastructure, backend platforms, APIs, data systems, observability, disaster recovery, and incident management.
- Experience with third-party providers of mission-critical services.
- Ability to operate across strategy, architecture, execution, people leadership, and executive communication.
