About the Role / About the Job
The VP of Operational Internal Control & Governance will plan, direct, coordinate, and oversee the Operational Risk Framework in Group Operations and Credit Administration. This role focuses on improving the quality of Risk Assessments and Internal Controls while consistently enhancing operational efficiency and managing operational risk.
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Key Responsibilities
- Develop, implement, and manage comprehensive operational risk management strategies to safeguard the company’s assets and reputation.
- Lead the design and execution of effective control frameworks to ensure compliance with regulatory requirements and internal policies.
- Collaborate with senior leadership to establish risk appetite and tolerance levels, aligning with overall business objectives.
- Provide strategic direction for the development and enhancement of risk metrics and key performance indicators (KPIs).
- Foster a risk-aware culture by promoting awareness, education, and training initiatives in Group Operations and Credit Administration.
- Conduct regular risk assessments and control evaluations to identify emerging risks and implement proactive measures.
- Drive continuous improvement initiatives in operational processes to optimize efficiency and minimize risk exposure.
- Report to the Head of OICG & APM on a regular basis regarding the state of affairs of the department, Group Operation, and Credit Administration.
- Assist Head of OICG & APM in recruitments and interview processes for the OICG - Operational Internal Control & Governance department.
- Provide constructive and timely performance evaluations of OICG staff.
- Oversee the identification, assessment, and mitigation of operational risks across various business units and processes.
- Lead and manage a team of managers and supervisors, providing guidance, coaching, and support to drive performance and employee development.
- Manage and govern the effective implementation of OICG functional policies, procedures, and controls covering all areas of assigned department activity to ensure all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service.
- Always demonstrate compliance with the organization’s values and ethics to support the establishment of a value-driven culture within the company.
- Implement robust tools/processes for identifying opportunities for continuous improvement and sustainability of systems, processes, and practices, considering global standards, productivity improvement, and cost reduction.
- Assist in ensuring Anti-Money Laundering, Central Bank Guidelines, and other internal policies/procedures are strictly followed and any deviations are reported to levels prescribed.
- Operate within the framework and boundaries of Group policies as well as overall organizational and governance frameworks. Authorized to make decisions as per the approved authorization matrix.
Requirements / Qualifications
- Bachelor's degree in a relevant field.
- Extensive experience (+ years) in operational risk management and control within the financial services industry.
- Strong understanding of regulatory requirements and industry best practices related to operational risk.
- Proven leadership skills with the ability to influence and collaborate at the executive level.
- Excellent communication skills, both written and verbal, to articulate complex concepts to a diverse audience.
- Demonstrated experience managing and developing high-performing teams.
- Ability to thrive in a dynamic and fast-paced environment.
Preferred / Beneficial
- Advanced degree (MBA, MSc) preferred or related discipline.
- Professional certifications in operational risk management or equivalent are highly desirable.
