About the Role
Working across the globe, this position involves creating drawings, performing installations, and ongoing maintenance in support of customers’ networking requirements in a Wireless LAN environment. The Wireless Network Engineer will provide technical support for customer and/or internal wireless LAN network operations, maintenance, and security implementations. This role demands close collaboration with USARCC-SWA, Network Operations Team (NETOPS), Network Engineers, and other vendors to devise strategies around security, authentication, controller redundancy, and load balancing. A primary focus will be on utilizing Aruba Networks 802.11 wireless access points with technologies such as IEEE802.11ax, multi-user MIMO, IEEE802.11r fast roaming, wireless IDS/IPS, location services, spectrum intelligence, and Aruba’s Adaptive Radio Resource Management (ARM) optimized for high-density video streaming applications.
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Benefits
- Company-paid housing and transportation
- Completion bonus
- Tuition reimbursement program
Important: You must satisfy all host country requirements to legally work in the host country, including but not limited to the ability to obtain and maintain a host nation visa and host nation driver’s license to qualify for this position.
Responsibilities
- Operate, maintain, and administer Aruba ClearPass, Aruba AirWave, wireless intrusion detection, and associated wireless management platforms.
- Deploy, configure, troubleshoot, and sustain enterprise wireless LAN infrastructure supporting government operations.
- Administer wireless authentication, access control, policy enforcement, and role-based security solutions.
- Provide wireless network architecture recommendations, optimization strategies, and technical guidance supporting mobility services.
- Serve as the wireless network Subject Matter Expert (SME) for planning, design, assessment, and implementation activities.
- Provide Tier III escalation support for wireless infrastructure incidents, outages, and complex technical issues.
- Execute Proof of Concept (POC), pilot, validation, and testing activities for emerging wireless technologies.
- Design and support wireless security solutions in accordance with DISA, Army BBP, and NSA wireless security requirements.
- Perform RF analysis, performance validation, spectrum analysis, and wireless troubleshooting utilizing approved diagnostic tools.
- Provide technical support and root-cause analysis for multi-vendor wireless network environments.
- Develop, maintain, and enforce wireless network documentation standards, procedures, and support documentation.
- Process and resolve service requests through approved ticketing systems.
- Support cybersecurity, compliance, and inspection initiatives including CCRI preparation and remediation activities.
- Monitor network performance and respond to security, operational, and policy-related inquiries.
- Provide approved technical training and knowledge transfer to Network Operations personnel.
- Perform other duties and assignments as assigned.
Qualifications
Security Clearance:
- The position requires an active Secret clearance.
Education/Certifications:
- Bachelor’s Degree in Information Technology (IT), Computer Science, Network Engineering, Cybersecurity, or a related field is preferred.
- One year of related experience may be substituted for one year of education if a degree is required.
- Candidates must adhere to DoD 8570.01M, maintaining at least one (1) Baseline certification and one (1) Computing Environment (CE) certification.
Authorized Certifications:
-
Baseline Certifications:
- Cisco: CCNA: Certified Network Associate - Security (Cannot be used as a dual qualifier)
- Cisco: CCNP: Certified Network Professional - Security (Cannot be used as a dual qualifier)
- CompTIA: CASP+ ce: Advanced Security Practitioner
- CompTIA: CySA+ ce: Cybersecurity Analyst
- CompTIA: Security+ ce
- GIAC: GCED: Certified Enterprise Defender
- ISC2: CISSP (or Associate): Certified Information Systems Security Professional
- Other relevant certifications.
-
Computer Environment (CE) Certifications:
- Cisco: CCIE: Certified Internetwork Expert - Enterprise Wireless
- Cisco: CCNA: Certified Network Associate - Wireless
- CWNP: CWNA: Certified Wireless Network Administrator
- Other relevant certifications.
Experience:
- Five (5) years of direct experience with enterprise-level wireless LAN support and technologies in a multi-vendor environment (Cisco, Aruba, etc.).
- Expertise in all functions relating to DoD Wireless Networks and extensive knowledge of the IA field's concepts and practices.
- Ability to apply knowledge to ensure the secure integration and operation of network enclaves (NIPR, SIPR, etc.) systems.
- Customer service experience is essential.
Skills & Technology Used:
- Advanced knowledge of IEEE 802.11 wireless networking standards and RF principles.
- Experience with Aruba wireless controllers, ClearPass, AirWave, and mobility solutions.
- Proficiency in performing RF surveys, spectrum analysis, packet capture analysis, and wireless troubleshooting.
- Strong analytical, documentation, communication, and customer support skills.
Work Environment:
- 95% indoors and 5% outdoors; outdoor work environment may exceed 100°F.
Physical Activities:
- Must be capable of lifting, pushing, and pulling items weighing up to 50 lbs.
- Ability to wear Personal Protective Equipment (helmet and plated vest) weighing 25 to 40 lbs for extended periods.