About the Job: The company is seeking a Workflow & Informatics Consultant to join their team. In this role, you will operate at the intersection of laboratory operations, informatics, automation, and customer value, translating real workflow challenges into scalable Total Lab Automation (TLA) and informatics solutions.
Ready to apply for roles like this?
Unlock the company name and direct application link. Subscribers get instant access to fresh jobs across Dubai, Abu Dhabi and Riyadh, many with visa support.
Unlock employer & apply directly
Location: Jiddah, Makkah, Saudi Arabia (On-site)
Work Conditions: Full-time
Key Responsibilities:
- Act as a workflow and informatics subject matter expert across clinical labs, connecting operational needs with platform capabilities (analytics, pre-/post-analytics, sample/data flow) to enable end-to-end lab solutions.
- Partner with customers to understand current-state workflows and constraints, designing a future-state model using Lean and workflow engineering methods.
- Lead lab assessment activities including workflow mapping, operational bottlenecks analysis, and current vs. future state design grounded in Lean Six Sigma best practices.
- Deliver workflow consulting outputs and recommendations such as laboratory process maps, layout documentation, and simulation-driven recommendations.
- Create and deliver compelling proposals and presentations to support sales and delivery for medium to large healthcare providers.
- Serve as a trusted advisor to customers, ensuring the solution is competitive, measurable, and aligned with clinical/operational goals.
- Provide product presentations, demonstrations, and end-user trainings/workshops.
- Participate in key customer meetings supporting data collection and solution alignment.
- Provide consulting support for informatics solution products and collaborate with sales and service teams to develop project plans.
- Manage project tasks, risks, and dependencies to ensure execution is completed on time and within budget.
Qualifications:
- Bachelor’s degree in Laboratory Sciences, Informatics, Biomedical, or a related field.
- Minimum of 5 years’ experience in the IVD industry; consultancy and solution selling experience strongly preferred.
- 1–2 years of LIS consulting, technical support, or process management experience.
- Familiarity with healthcare integration standards (ASTM, HL7, etc.) and understanding of clinical lab environments.
- Strong communication skills with the ability to translate requirements across different stakeholders.
- Technical foundation in Microsoft Windows, SQL, networking, and security concepts.
- Strong facilitation, presentation, and customer-facing consulting skills.
- A self-driven mindset with the ability to execute with limited direction and build long-term relationships.
- Awareness of laboratory accreditation expectations and evolving policies/technologies affecting lab operations.
Join our winning team today and help accelerate the real-life impact of tomorrow’s science and technology.
