Workplace Operations Analyst

About the Job
Our Operations teams anticipate and plan for anything that is thrown our way with dedication, flexibility, transparency, and professionalism. We find order in chaos and thrive when faced with new and challenging problems, no matter how big or small. We excel at keeping our cool while doing what needs to be done, often under tight deadlines. Our team strives to make the impossible happen on a daily basis by delivering on numerous projects faster than most companies even know where to begin. The successful applicant will lead operations across the Abu Dhabi and Dubai offices, with remote management responsibility for additional locations throughout the region.

Responsibilities

• Execute on all operational aspects of the office (facilities, services, health and safety, shipping, space management, budgets, real estate projects, etc.). Own day-to-day workplace operations with a strong customer service orientation.
• Establish, improve and manage vendor relations (facilities, janitorial, office supplies, etc.). Liaise with property managers and/or subcontractors to ensure timely completion of building space issues.
• Strong grasp of how business is conducted in the UAE, with sound understanding of local culture and etiquette.
• Interface directly with business stakeholders and internal teams to ensure space requirements are always met and business needs prioritized.
• Manage multiple projects simultaneously and collaborate with cross-functional teams to drive outcomes forward.
• Identify inefficiencies and create processes and solutions built to scale.
• Perform general administrative tasks, and handle last-minute requests and issues as they arise.

What We Value

• Excellent communication, interpersonal, organisation, analytical and problem-solving skills.
• Ability to prioritise and execute against several competing tasks and projects.
• A focus on effective teamwork, with the capability to thrive in an autonomous environment.

What We Require

• Prior office management experience and a background in hospitality and/or customer service.
• Willingness and ability to be on-call to address critical incidents as and when they arise.
• Ability and enthusiasm to travel to other locations as needed, up to 25% of the time.
• Project management abilities including planning, timeline tracking, implementation and communication across teams.

About the Company
The company builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.

The company is committed to promoting a culture of diversity, equity, and inclusion. We believe that all employees share the responsibility of upholding our commitment to these values and encourage candidates from a wide range of backgrounds, perspectives, and lived experiences to join us in solving the world’s hardest problems.

The company is committed to making the job application process accessible to everyone. If you are living with a disability (visible or not visible) and need to request a reasonable accommodation for any part of the application or hiring process, please reach out and let us know how we can help.

Life at the Company
We want every employee to achieve their best outcomes; that’s why we celebrate individuals’ strengths, skills, and interests from your first interview to your long-term growth, rather than rely on traditional career ladders. Paying attention to the needs of our community enables us to optimize our opportunities to grow and helps ensure many pathways to success at the company. Promoting health and well-being across all areas of employees’ lives is just one of the ways we’re investing in our community. Learn more at Life at the Company and note that our offerings may vary by region.

In keeping consistent with the company’s values and culture, we believe employees are “better together” and in-person work affords the opportunity for more creative outcomes. Therefore, we encourage employees to work from our offices to foster connectivity and innovation. Many teams do offer hybrid options (WFH a day or two a week), allowing our employees to strike the right trade-off for their personal productivity. Based on business need, there are a few roles that allow for “Remote” work on an exceptional basis. If you are applying for one of these roles, you must work from the city and or country in which you are employed. If the posting is specified as Onsite, you are required to work from an office.

If you want to empower the world's most important institutions, you belong here. The company values excellence regardless of background. We are committed to making the application and hiring process accessible to everyone and will provide a reasonable accommodation for those living with a disability. If you need an accommodation for the application or hiring process, please reach out and let us know how we can help.

Please note that you will never be asked to submit a payment or share financial information to participate in our interview process. If you suspect that you've been contacted by a scammer, we recommend you cease all communication with the individual and consider reporting them to the relevant authorities, such as the US FBI Internet Crime Complaint Center (IC3).

Location
Abu Dhabi, United Arab Emirates