IT Operations & Support Team Lead
Emirates Dubai, United Arab Emirates
About the Job
At ABB, we are dedicated to addressing global challenges through our core values: care, courage, curiosity, and collaboration, along with a focus on diversity, inclusion, and equal opportunities. As a Senior Principal Solution Consultant in the India, Middle East, and Africa (IMEA) region, you will play a vital role in supporting the growth of our Digital business from a technical sales perspective.
The ideal candidate will have the ability to lead solutioning workshops with clients and also contribute hands-on to smaller projects. A deep understanding of the value that Asset Performance Management (APM) can provide to customers, coupled with the technical expertise needed to address detailed inquiries about our solutions, is crucial. This position primarily focuses on the growth of the Digital business while also supporting customer success as needed.
Your Role and Responsibilities
Qualifications for the Role
To be successful, you should have proven expertise in Asset Performance Management and a deep technical knowledge in asset management, machinery health, and industrial risk. Strong experience in client relationship management, a customer-focused mindset, and a solid understanding of industrial software solutions (including Historians, ERP systems, IoT, and automation) are essential. Excellent verbal and written communication skills are crucial for explaining complex technical concepts to non-technical stakeholders.
If you meet these qualifications and are ready to advance your career, we encourage you to apply and become part of our team!
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ABB is a technology leader in electrification and automation, enabling a more sustainable and resource-efficient future. The company’s solutions connect engineering know-how and software to optimize how things are manufactured, moved, powered, and operated. Building on over 140 years of excellence, ABB’s more than 105,000 employees are committed to driving innovations that accelerate industrial transformation.