About
At Amazon, our vision is to be earth’s most customer-centric company. In 2006, we launched Amazon Web Services (AWS), providing customers access to the same cloud technology we built to serve millions of users on Amazon.com. AWS is a secure cloud services platform that offers computing power, database storage, content delivery, and other functionalities to help businesses scale and grow. Millions of businesses utilize AWS cloud solutions for building sophisticated applications with increased flexibility, scalability, and reliability.
The Role
As part of a pool of trusted advisors, you will have a direct impact in helping our On-Ramp customers derive maximum value from cloud technology. You will design and execute strategies to enhance the adoption and use of AWS services, including various products such as EC2, S3, DynamoDB, RDS databases, Lambda, CloudFront CDN, IoT, and more. Your role will involve partnering with notable businesses ranging from startups to large enterprises undergoing significant transformations, providing advice on architecture, support strategies, project planning, and operational issues.
Key Responsibilities
- Build solutions, provide technical guidance, and advocate for customers.
- Ensure AWS environments remain operationally healthy while reducing cost and complexity.
- Develop trusting relationships with customers to understand their business needs and technical challenges.
- Drive technical discussions regarding incidents, trade-offs, and risk management using your technical acumen and customer obsession.
- Consult with a range of partners from developers to C-suite executives.
- Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.
- Proactively identify opportunities for customers to gain additional value from AWS.
- Provide detailed reviews of service disruptions, metrics, and pre-launch planning.
- Solve a variety of problems as customers migrate their workloads to the cloud.
- Enhance customer capabilities by conducting workshops and informational sessions.
As EMEA continues to rapidly expand, you will have opportunities to develop your technical, consulting, and leadership skills as you work alongside talented cloud technologists. You will also have access to mentorship and the chance to obtain AWS certifications.
Work Conditions
At Amazon Web Services, we value work-life harmony. Achieving personal and professional success is important, and we strive to provide flexibility in our work culture. We emphasize an inclusive team culture that encourages learning, curiosity, and the celebration of diversity. Ongoing mentorship, knowledge-sharing, and career advancement resources are available to help you grow as a professional.
Basic Qualifications
- 2+ years of technical engineering experience
- Bachelor's degree
- Experience with operational parameters and troubleshooting in one of the following areas: compute, storage, networking, CDN, databases, DevOps, big data and analytics, security, or application development in a distributed systems environment
Preferred Qualifications
- Experience with scripting languages and coding skills in one or more of the following: Ruby, C/C++/C#, Node.js, Java, Python, or PHP
- Experience in customer-facing business presentations covering both business and technical aspects
Our inclusive culture empowers all team members to deliver the best results for our customers. If you need workplace accommodations or adjustments during the application and hiring process, please reach out for support.
