About the Job
The Manager - IT Business Analysis (TPA) is responsible for converting business requirements from TPA stakeholders into technology-driven solutions. The role involves close collaboration with business stakeholders, including TPA leadership and project managers, to document, analyze, and oversee the deployment of these solutions. The aim is to ensure alignment with business needs and organizational goals.
Key Accountabilities:
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Business Analysis:
- Translate TPA business requirements into detailed and functional specifications.
- Simplify and analyze business complexities while managing project interdependencies.
- Gather, document, and assess business software requirements in alignment with industry standards.
- Implement change management processes across the project lifecycle.
- Ensure that all issues related to requirements are tracked, reported, and resolved promptly.
- Adhere to Software Development Life Cycle (SDLC) processes.
- Identify and manage risks associated with each project.
- Utilize the latest business analysis methodologies to ensure clarity and efficiency.
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Stakeholder and Client Communication:
- Support user participation during deployments and implementation activities.
- Effectively communicate project status, risks, and issues to stakeholders in a clear and timely manner.
- Assist the Project Manager in delivering project plans on time and within budget.
- Resolve issues during the process flow and escalate when necessary to avoid impacts on TPA deliveries.
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Reporting:
- Analyze key metrics to generate reports for major and medium-scale projects, including risk mitigation plans.
- Manage feedback loops to keep project trackers up-to-date.
Skills Required:
- Strong analytical skills to understand business functionality and translate it into application requirements.
- Ability to create compelling business cases with accurate cost and effort estimations.
- Excellent understanding of business complexity and project interdependencies.
- Strong written and verbal communication skills.
- Capability to troubleshoot problems effectively.
- Ability to collaborate with software engineers and quality analysts.
- Strong understanding of basic system engineering, object-oriented design, information risk and security guidelines, and architecture standards.
- Experience with modeling techniques such as Object Orientation analysis and UML (e.g., Use Cases, Activity Diagrams).
- In-depth understanding of various software development lifecycles (Agile, RUP, and Waterfall).
- Experience in writing software requirements and test specifications.
Education:
Bachelor’s degree in Computer Science, IT, Management Information Systems, or a related field.
Language Requirements:
(No specific language requirements mentioned.)
Bupa Arabia is an insurance company that has provided healthcare services for over 70 years, catering to more than 30 million members globally. The company aims to be the best healthcare provider in the Arab world and is committed to creating an exceptional working environment and developing leaders within the organization.
