Canonical is a leading provider of open-source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Canonical is a pioneer of global distributed collaboration, with over 1200 colleagues in 75+ countries and very few office-based roles.
We are hiring a Cloud Engineering Manager for the BootStack team, which designs, builds, and operates modern distributed systems on private infrastructure for customers. You will manage the engineers overseeing the day-to-day Managed Service of customer environments, focusing on customer service management, managed services operations, and consistent product improvement engineering.
Key Responsibilities:
- Manage a growing engineering team to optimize the quality and velocity of both development and operations.
- Identify and measure team health indicators.
- Implement disciplined engineering and operations processes.
- Represent the BootStack team with stakeholders, customers, and external teams.
- Ensure team focus on priorities, milestones, and deliverables.
- Work to meet service level agreements with customer deployments around the globe.
- Deliver quality managed services in a consistent, timely manner.
What We Are Looking For:
- Bachelor's (or equivalent) education in a technology field.
- Proven track record in software delivery using Python, Go, C, C++, Java, or similar, and/or managing operations teams.
- Proven experience with OpenStack.
- Strong commitment to testing methodologies and maintainable code quality.
- Experience with Linux system administration; Ubuntu/Debian is a plus.
- Strong communication and cooperation skills.
- Experience with agile software development methodologies.
- Experience working in and managing distributed teams.
- Technical aptitude for understanding complex distributed systems.
- Experience with cloud topologies and technologies.
- Willingness to travel for team and company events and customer meetings, roughly 20% or less.
Work Conditions:
- This is a globally remote role.
- Distributed work environment with twice-yearly team sprints in person.
Compensation and Benefits:
- Competitive compensation based on geographical location, experience, and performance.
- Performance-driven annual bonus or commission.
- Personal learning and development budget of USD 2,000 per year.
- Annual compensation review and recognition rewards.
- Annual holiday leave, maternity and paternity leave.
- Team Member Assistance Program and Wellness Platform.
- Opportunity to travel to new locations to meet colleagues.
Canonical is an equal opportunity employer and values diversity in the workplace. All applications will be considered without regard to identity.
