Canonical is a leading provider of open-source software and operating systems to global enterprise and technology markets. Our platform, Ubuntu, is widely used in transformative initiatives such as public cloud, data science, AI, engineering innovation, and IoT. We cater to major public cloud providers and industry leaders across various sectors.
As a Cloud Engineering Manager for the BootStack team, you will be responsible for managing engineers overseeing day-to-day managed service for customer environments. Your role will involve customer service management, operations, and consistent product improvement engineering. Collaboration with customers, product engineering, and operations is critical for success.
Key Responsibilities:
- Manage a growing engineering team to optimize the quality and velocity of development and operations.
- Identify and measure team health indicators.
- Implement disciplined engineering and operations processes.
- Represent the BootStack team to stakeholders, customers, and external teams.
- Ensure the team maintains focus on priorities, milestones, and deliverables.
- Meet service level agreements with customer deployments worldwide.
- Deliver quality managed services in a timely manner.
Requirements:
- Bachelor's (or equivalent) education in a technology field.
- Proven track record of professional experience in software delivery using Python, Go, C, C++, Java, or similar, and/or managing operations teams.
- Proven experience with OpenStack.
- Strong commitment to testing methodologies and maintainable code quality.
- Experience with Linux system administration; Ubuntu/Debian is a plus.
- Strong communication and cooperation skills.
- Experience with agile software development methodologies.
- Experience in managing distributed teams and complex distributed systems.
- Familiarity with cloud topologies and technologies.
- Willingness to travel for team and company events and customer meetings, roughly 20% or less.
Additional Information:
Canonical offers a distributed work environment, personal learning and development budget of USD 2,000 per year, annual compensation review, recognition rewards, annual holiday leave, maternity and paternity leave, and wellness programs.
Language Requirements:
- Strong communication skills in English are essential.
Canonical is an equal opportunity employer committed to fostering a diverse workplace free from discrimination.
