
Cloud & AI Infrastructure Account Manager - KSA Market
Oracle Dubai, United Arab Emirates
Canonical is a leading provider of open source software and operating systems, with a strong emphasis on its platform, Ubuntu. The company serves a diverse customer base, including major public cloud and silicon providers. We are looking for a Software Support Engineer to engage in a dynamic engineering role focused on Linux-based infrastructure and applications across various layers of the technology stack. This will include working with bare metal, virtualization (KVM), containerization (Docker/LXC/LXD), storage solutions (Ceph and Linux filesystems), networking (OVS, OVN), OpenStack, Kubernetes, and other open source applications.
This position requires a passionate technologist with a solid understanding of Linux and open source, who can troubleshoot and resolve complex issues affecting enterprise customers. Your work will directly contribute to the success of our community and customers by engaging in upstream bug fixes and collaborating with Canonical's Field, Support, and product engineering teams.
Location: Jiddah, Makkah, Saudi Arabia (Remote)
Work Conditions: Full-time, Remote, International travel up to 10% for team meetings, events, and conferences (approximately 4 times a year).
Key Responsibilities:
Qualifications:
Language Requirements:
No specific language requirements stated; proficiency in English is typically assumed in international roles.
What We Offer:
Canonical fosters a diverse and inclusive workplace, ensuring equal opportunity for all applicants.
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We deliver open source to the world faster, more securely and more cost effectively than any other company. We're also the publishers of Ubuntu, the world’s most popular enterprise Linux from cloud to edge, together with a passionate global community of 200,000+ contributors.