Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is extensively utilized in enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. We serve top public cloud providers and industry leaders across various sectors, and we pride ourselves on our global distributed collaboration with colleagues in 75+ countries.
We are seeking an Engineering Manager for Sustaining Engineering, someone passionate about open source software, Linux, and cloud computing. In this role, you will lead a regional team responsible for continuously improving our open source software by addressing defects reported by customers. Some of the key technologies you'll work with include Ubuntu, OpenStack, Ceph, Kubernetes, Juju, and MAAS.
As a Sustaining Engineering Manager, your primary responsibility is to support your team members' growth as engineers while ensuring they have a positive experience at Canonical. You'll need a solid background in software development to help your team grow professionally, influence the culture, and facilitate technical delivery.
Responsibilities:
- Manage and lead a distributed team of engineers.
- Hire, coach, mentor, and provide feedback and career development guidance.
- Manage and measure key performance indicators (KPIs) and training.
- Support timely delivery of bug fixes and technical solutions.
- Engage in customer interactions to uphold Canonical's standards.
- Set and manage expectations with other engineering teams and stakeholders.
- Advocate for modern software development practices.
- Collaborate with other teams in the organization.
What We Are Looking For:
- Professional software delivery experience using C, C++, Go, Python, or similar languages.
- Passion for software development with leadership experience.
- Ability to organize and prioritize complex problem resolutions.
- Experience with version control systems (e.g., Git).
- Knowledge of debugging tools (e.g., GDB).
- Commitment to testing methodologies and code quality.
- Excellent communication skills in English (both verbal and written).
- Experience with Linux, preferably Ubuntu, and familiarity with Open Source Business Models.
- People management experience in a support organization is a plus.
What We Offer:
- Competitive compensation, revisited annually.
- Performance-driven annual bonus or commission.
- Benefits include a distributed work environment, personal learning and development budget of USD 2,000 per year, annual compensation review, recognition rewards, and holiday leave.
- Maternity and paternity leave, and Employee Assistance Programme.
- Opportunities for travel to new locations to meet colleagues.
Canonical values a diverse workplace, free from discrimination, and encourages applications from all backgrounds.
