Lead Product Manager - Ask Careem (Gen AI Assistant)

Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem has created earnings for over 2.5 million Captains and simplified the lives of over 70 million customers since 2012. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan. Ask Careem is your personal AI assistant, designed to make everyday life easier and faster. Powered by cutting-edge generative AI, Ask Careem helps customers with tasks ranging from food ordering to city exploration.

We’re seeking a Lead Product Manager to define and drive the vision for Ask Careem. You will lead product decisions that directly impact customer experiences, focusing on services like food ordering, groceries, and support.

What You’ll Do

• Shape the Vision: Define and own the product vision for Ask Careem, creating seamless, impactful experiences.
• Lead Customer-Centric Development: Focus on user needs while collaborating closely with design, UX, and engineering.
• Push Applied GenAI Innovation: Utilize generative AI to solve customer problems and enhance the Ask Careem platform.
• Measure Success: Track key metrics like user adoption and satisfaction to optimize the product experience.
• Collaborate Cross Functionally: Partner with various teams to ensure the product vision is realized effectively.

What You’ll Bring

• Proven Leadership: Experience in managing high-stakes customer-facing products.
• AI and Product Expertise: Curiosity and experience in building products utilizing AI/ML technologies.
• Analytical and Problem-Solving Skills: Data-driven mindset to approach challenges effectively.
• Clear Communicator: Ability to simplify complex ideas and rally teams around goals.
• Alignment with Careem’s Mission: Commitment to simplifying life and creating economic opportunities.

Work Conditions

• Work 4 days in the office and 1 day from home, with the flexibility to work remotely from any country for 30 days a year.
• Unlimited vacation days per year.
• Access to healthcare benefits and fitness reimbursement for health activities, including gym and training classes.

Join Careem and be part of a dynamic team reshaping everyday life across the region!