Backend Engineer
Firefly Software Development Dubai, United Arab Emirates
Core42 Abu Dhabi, United Arab Emirates Posted: 20 Sep 2024
About the Job
The Service Level Management Specialist will be responsible for establishing and maintaining efficient service level processes that support the organization's strategic goals and objectives. This includes defining and monitoring service level agreements (SLAs), operational level agreements (OLAs), and key performance indicators (KPIs) to measure and track service performance, ensuring compliance with SLAs and OLAs. The role requires monitoring and reporting on service performance, collaborating with stakeholders to define service requirements, and driving improvements in service delivery.
Core42 is the UAE’s national-scale enabler for cloud and generative AI, combining expertise across multiple technology disciplines into a single platform for public sector and large enterprise transformations. By leveraging capabilities in sovereign cloud and HPC, Core42 offers generative AI, cybersecurity, and professional services expertise to enable large-scale program deployments across various industries.
Responsibilities
Qualifications
Preferred Skills
What We Look For
Candidates should be performance-driven and eager to build meaningful collaborations with stakeholders. The ideal candidate will have a passion for creating customer-centric solutions and aspire to explore new opportunities in the AI space.
What Working At Core42 Offers
If you meet the criteria above, please apply as soon as possible.
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Core42 accelerates what people, enterprises, and nations can achieve with AI. As a full-spectrum AI enablement solutions provider, we empower customers to thrive in the AI-driven era. Formed from the merger of G42 Cloud, Inception, and Injazat, we are dedicated to leveraging AI for meaningful change.