Site Reliability Engineer IC 2 - Technology

The role is responsible for ensuring the reliability, availability, and performance of a company's website or application. They work closely with the development and operations teams to build and maintain a scalable and robust infrastructure that supports the company's business goals. The SRE is responsible for monitoring, troubleshooting, and resolving any issues that arise, as well as implementing automation and improvement initiatives to optimize system performance.

Responsibilities

• Support and maintain services by measuring and monitoring availability, latency, and overall system health.
• Design and implement highly available and scalable systems, ensuring the reliability and performance of the company's website or application.
• Collaborate with cross-functional teams to define and establish service level objectives (SLOs) and service level agreements (SLAs) for critical systems.
• Develop and maintain monitoring tools, alerts, and dashboards to provide visibility into system health and performance.
• Conduct post-incident analyses to identify root causes and implement preventive measures to avoid future incidents.
• Automate repetitive tasks and processes to improve efficiency and reduce manual intervention.
• Create and maintain documentation for system architecture, configuration, and troubleshooting procedures.
• Perform capacity planning and resource allocation to ensure optimal system performance and scalability.
• Collaborate with development teams to implement and deploy new features and enhancements, ensuring they meet reliability and performance standards.
• Stay up to date with industry best practices, new technologies, and emerging trends in site reliability engineering.

Qualifications

• Preferred Qualifications: A tertiary level qualification from an internationally recognized institution
• Years & Nature of Experience:
  • Would have 3 to 5 years of equivalent experience where required competencies and experience have been demonstrated
  • An experienced professional who can deliver on difficult technical tasks
  • Has project implementation experience
  • Is self-sufficient at work and could be given small project responsibility
  • Has provided technical supervision to junior staff in the past

About Us

D360 Bank is a shariah-compliant digital bank that aims to provide the best financial experience in the Kingdom. Our Vision: To reinvent finance through innovation & technology making it convenient, accessible & fair to all.

About the Team

Embarking on a thrilling journey with the D360 Bank Technology team places you on the frontline of a revolutionary transformation in the financial and banking sector. Embrace the opportunity to immerse yourself in the world of DevOps philosophies, spearheading essential advancements in our applications and services. We wholeheartedly embrace the power of codification, employing cutting-edge Infrastructure and Configuration as code techniques, as well as automation, immutability, CI/CD, and scalability. All these endeavors are driven by our unwavering commitment to the ultimate satisfaction and security of our esteemed customers and users. Within our continuously compliant environment, you will play a vital role in shaping the future of banking technology, paving the way for unprecedented innovation and success.