Denodo Overview
Denodo is always looking for technical, passionate individuals to join our Customer Success team. We seek professionals who will travel, consult, develop, train, and troubleshoot to enhance our clients’ journey around Data Virtualization. Your mission will be to help people realize their full potential through accelerated adoption and productive use of Denodo solutions.
In this role, you will employ a combination of high technical expertise and client management skills to conduct both on-site and off-site consulting, product implementation, and solutions development. You will serve as a critical point of contact to ensure successful collaboration among Denodo, partners, and client teams.
Job Responsibilities & Duties
- Obtain and maintain strong knowledge of the Denodo Platform and be able to deliver compelling technical pitches, including an overview of key and advanced features, service offerings, differentiation, and competitive positioning.
- Constantly learn new technologies and maintain an awareness of modern developments.
- Address a majority of technical questions concerning customization, integration, enterprise architecture, and general feature/functionality of our product.
- Build and/or lead the development of custom deployments based on client requirements.
- Provide timely, prioritized, and comprehensive customer-based feedback to Product Management, Sales, Support, and Development teams regarding client business cases, requirements, and issues.
- Train and engage clients in the product architecture, configuration, and usage of the Denodo Platform.
- Promote knowledge and best practices while managing deliverables and client expectations.
- Establish credibility at all levels within the client organization and build problem-solving partnerships with clients, partners, and colleagues.
- Provide technical consulting, training, and support.
- Develop white papers, presentations, training materials, or documentation on related topics.
Desired Skills & Experience
- BS or higher degree in Computer Science or a related field, or equivalent experience in a similar role.
- 5+ years of demonstrated experience as a Data Engineer or similar role, preferably in the data management or analytics software industry.
- Solid understanding of SQL and good grasp of relational and analytical database management theory and practice.
- Experience in Java software development, particularly in web and database contexts.
- Good knowledge of JDBC, XML, and Web Services APIs.
- Excellent verbal and written communication skills for effective interaction with technical and business counterparts.
- Strong analytical and problem-solving abilities, with a strong emphasis on curiosity and continuous learning.
- Creative thinking and a positive attitude as a team member.
Non-Mandatory Skills (Nice to Have)
- Experience working with GIT or other version control systems.
- Experience in Big Data and/or NoSQL environments like Hadoop, MongoDB, etc.
- Experience with caching technologies such as JCS.
- Familiarity with Windows, Linux, and UNIX operating systems in server environments.
- Experience with business software implementation and integration projects (e.g., ETL/Data Warehouse architectures, CEP, BPM).
- Knowledge of integration with packaged applications (e.g., relational databases, SAP, Siebel, Oracle Financials, Business Intelligence tools).
- Experience in supporting mission-critical software components and attending customer meetings.
- Foreign language skills are a plus.
