As a Principal UX Researcher at Deriv’s Dubai office, you’ll be at the forefront of understanding our users across the globe in one of the world’s most exciting cities. Our contemporary workspace, located in Dubai’s thriving business district, is a center for creativity and collaboration where you’ll work alongside a diverse team of designers, product managers, and engineers. Imagine uncovering deep user insights that shape the future of Deriv’s products and services. Your expertise will guide us in navigating the complex landscape of user behavior, ensuring our offerings resonate with our global audience.
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Your Challenges and Mission:
- Be the voice of our users: Act as the bridge between Deriv and the people we serve, ensuring their needs and experiences are at the heart of everything we do.
- Champion user-centricity: Build strategic research plans that uncover insights, guiding decision-making and shaping product futures.
- Empower and inspire your team: Mentor fellow researchers and foster a collaborative environment.
- Forge strong partnerships: Collaborate seamlessly with cross-functional teams to align research with business goals.
- Bring our users to life: Create detailed personas and customer journey maps that inform product development.
- Be a relentless advocate for user experience: Champion human-centered design across the organization.
- Juggle multiple projects: Oversee high-impact research initiatives, ensuring they stay on track.
- Build a knowledge hub: Create and maintain a centralized research repository for accessible insights.
- Tell compelling stories with data: Present research findings to stakeholders, translating complex data into actionable recommendations.
- Measure your impact: Define and track KPIs that showcase the value of research.
Requirements:
- Minimum of 8 years of experience in UX research, preferably in a senior role.
- Proven experience in leading and managing complex research projects.
- Strong mentoring and collaboration skills; experience in a global team environment.
- Hands-on experience with various research methodologies (qualitative and quantitative).
- Advanced skills in quantitative analysis and data visualization tools (e.g., SPSS, R, Tableau).
- Familiarity with UX research tools (e.g., UserTesting, Lyssna, Hotjar).
- Excellent communication and storytelling abilities; proficient in English.
Good to Have:
- Proficiency in languages other than English (e.g., Arabic, Hindi, Urdu, French, Spanish, or Portuguese).
- Expertise in accessibility standards and inclusive design principles.
- Background in psychology, anthropology, or a related field.
- Experience within the FX, Crypto, Trading, or Banking industry.
Benefits:
- Market-based salary
- Annual performance bonus
- Medical insurance
- Housing and transportation allowance
- Casual dress code
- Opportunities for international travel
- Chance to work with top talent from around the globe
If you're excited to shape the future of accessible online trading and be part of a diverse team, consider applying for this role at Deriv.
