About
As a Senior Technical Tracking Specialist at Deriv’s Dubai office, you’ll be at the forefront of optimizing our marketing technology infrastructure in one of the world’s most exciting cities. Our contemporary workspace, located in Dubai’s thriving business district, is a center for innovation and collaboration where you’ll work alongside a diverse team of marketing and technology professionals from around the globe.
Imagine implementing and managing innovative marketing tools to drive growth and efficiency, using your expertise to navigate complex technical integrations and ensure seamless data flow. Dubai’s unique blend of ambition, technological advancement, and global connectivity provides ample opportunities for your career growth. As part of our Dubai team, you’ll have the chance to make a measurable impact on Deriv’s marketing success while experiencing the vibrancy and opportunity that Dubai has to offer.
Your challenges and mission
- Strategise and optimise: Be the maestro of our marketing tech stack, constantly fine-tuning and orchestrating our tools to drive growth.
- Master the CRM symphony: Ensure our CRM tools like Clevertap, DynamicWorks, and CustomerIO create a seamless customer experience.
- Crack the attribution code: Utilize mobile attribution tools like Appsflyer and Adjust to reveal the true impact of our marketing efforts.
- Unleash the power of data: Implement and harness Customer Data Platforms like Rudderstack to transform raw data into actionable insights that fuel targeted campaigns.
- Supercharge lead management: Streamline lead management with tools such as Close.io, ensuring every potential customer receives the attention they deserve.
- Be the tech guru: Act as the go-to tech expert for the marketing team, empowering them with training and documentation.
- Bridge the gaps: Collaborate seamlessly with IT, product development, and marketing to ensure everyone is aligned and our tech works in perfect sync.
- Stay ahead of the curve: Keep a finger on the pulse of marketing technology, exploring new tools and solutions to maintain a competitive edge.
- Document like a pro: Create clear, concise documentation that empowers the team to use our marketing tech stack effectively.
- Uncover hidden gems in data: Dive deep into analytics tools like GA4, GSC, AppsFlyer, and CM360 to transform raw data into effective marketing strategies.
- Connect the dots: Implement precise web-to-app attribution to understand the complete customer journey.
- Track every move: Maintain meticulous tracking and reporting across all campaigns, ensuring every marketing dollar is accounted for.
- Integrate seamlessly: Tackle technical challenges of server-to-server integrations via API for accurate campaign measurement.
- Keep the engines running: Troubleshoot and resolve technical issues, ensuring optimal performance of our marketing tech stack.
Requirements
- 7-8 years of experience in marketing technology, specifically in the implementation and management of CRM tools like Clevertap and Moengage, attribution tools like Appsflyer and Adjust, Customer Data Platforms (CDPs) like Rudderstack, and lead management tools like Close.io and HubSpot.
- Experience providing technical support and training to marketing teams.
- Strong technical skills with in-depth knowledge of marketing technology ecosystems, APIs, data integration, and data flows across marketing systems.
- Excellent problem-solving abilities to diagnose and resolve technical issues.
- Ability to collaborate with cross-functional teams to achieve shared objectives.
- Strong communication skills, both written and verbal, to convey technical information to non-technical colleagues.
- A Bachelor’s or Master’s degree in Information Technology, Computer Science, or a related field.
Benefits
- Market-based salary
- Annual performance bonus
- Medical insurance
- Housing and transportation allowance
- Casual dress code
- A chance to work with top talent from across the globe
- Ample team-building and bonding activities
- Great overseas travel opportunities
Join our award-winning team and redefine the future of accessible online trading together!
