About the Job
Easygenerator is seeking an experienced UX Researcher to join our team in Dubai. In this role, you will collaborate with product managers, designers, and cross-functional teams to generate insightful user research that drives product decisions. Your work will play a crucial role in shaping product direction and improving the user experience across our B2B SaaS platform.
Responsibilities:
- Collaborate with product managers and designers to execute user research, ensuring insights directly inform product decisions.
- Represent the voice of the customer in product decisions, providing data-driven insights that influence product direction.
- Support the product team by integrating user research methods within the product development cycle and promoting research best practices across the organization.
- Drive research processes to ensure that insights are translated into actionable outcomes to support decision-making across the organization.
- Manage research operations, including participant recruitment, data management, governance, and research tools/infrastructure.
- Improve UX research processes to enhance efficiency and manage access to research-specific tools across the organization.
- Collaborate with cross-functional teams, such as Trials, BI analytics, Data Science, Design, and Product Management, to ensure smooth integration of research insights.
Qualifications:
- 4+ years of UX Research experience.
- A bachelor's degree or higher in Human-Computer Interaction, Psychology, Cognitive Science, Design, or a related area.
- Knowledge of both qualitative and quantitative research methods, including interviews, surveys, usability testing, and more.
- Understanding of how to effectively apply these methods throughout the product lifecycle for maximum impact.
- Experience with remote research tools, such as Usertesting.com, Dscout, UserZoom, Qualtrics, R, SPSS, or similar.
- Familiarity with prototyping software tools (e.g., Invision, Figma).
- Experience with B2B and complex platforms is a plus; background in e-learning/Edtech is advantageous.
- Experience in research operations, coordinating and maintaining large amounts of qualitative and quantitative data.
- Familiarity with competition research and emerging technologies/tools.
- Interest in visual design tools (e.g., Figma, Sketch, Miro, Photoshop, InDesign, Illustrator).
- A portfolio demonstrating research that has led to impactful insights or experiences.
- Excellent collaboration skills with the capability to work across multiple product teams.
What We Offer:
- A fun and international working environment, alongside a dedicated team.
- Opportunity to make an impact from day one within a fast-growing scale-up.
- Free meditation and personal therapy sessions through partners like Calm and Openup.
- Career framework and growth coaching, enabling personal development in your desired direction.
- Flexible hybrid working policy.
- Monthly team dinners.
Diversity & Inclusion:
Easygenerator embraces diversity and welcomes individuals with various backgrounds. Our diversity empowers innovation and deeper connections, fostering a culture where everyone can thrive. We are committed to evaluating professional decisions based on performance and behavior, allowing each employee to have control over their own growth.
Join us and be part of our transformative mission!
