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Digital Experience Specialist

Emirates Dubai, United Arab Emirates Posted: 02 Jul 2024

Financial

  • Estimate: $110k - $140k*
  • Zero income tax location

Accessibility

  • Visa Provided

Requirements

  • Experience: Unspecified
  • English: Professional

Position

About
Our Group Security team is a multi-faceted area of our organisation that develops and implements best-in-class security strategies across the Emirates network. We have set the benchmark in aviation security and are committed to providing an internationally recognised standard of service. At Emirates, our award winning security group provides a wide array of services, learning and development and an opportunity to work with leaders from around the World! The Digital Experience Specialist is responsible for the design and development of digital solutions that meet the needs of security training and future training requirements, to ensure training standards are maintained in line with the Groups values, regulatory requirements, international standards, and best practices.In this role, you will: Responsible for conceptualisation, development, and delivery of a range of digital learning experiences and development solutions, to meet required design specifications. Maintain a collaborative working relationship with Training Specialists Security and key internal stakeholders in Group Security, Flight Operations Training, Safety and Emergency Procedures, Service Delivery, Group Medical and Group Safety, to understand business requirements. Work closely with Security Training Teams, and Security Technology & Projects Team to enable digital solutions that meet training development requirements. Employ evidence-based learning principles to guide the creation of learning materials. Resilient and adapt quickly to the changing digital needs of security training to improve learner experience. Promote the incorporation of digital learning tools into other experience solutions, in alignment with Emirates Group digital strategy. Create and edit security training videos to engage learners and support their understanding. Seek out and recommend opportunities for improvement, efficiencies, and innovation within Security Training. Liaise with the broader Digital Learning Experience Team, IT and partner providers to ensure the update, accessibility and smooth running of digital learning solutions. Engage with vendors and partner providers (where required) to design, develop and deliver innovative learning and development tools in alignment with business needs. Maintain professional development and a high level of subject matter expertise. Constantly scan the digital learning landscape for transformations, emerging tool and techniques and update knowledge and skill. Work cross functionally across the Security Training portfolio to deliver mission-driven solutions to the business.

Qualifications & Experience
To be considered for the role, you must meet the below requirements:

  • Bachelor's Degree or Honours with 5+ years' experience in Security (General)
  • Holder of certification in aviation security
  • Holder of certification in Digital Learning Solutions
  • Experience: Training & Digital Learning Aviation security training role
  • Digital learning solutions, videography and related technologies
  • Knowledge/skills: Knowledge of international security regulations and requirements
  • Knowledge of training course design
  • Digital learning solutions and transformations
  • Efficient communication and facilitation skills

Salary & Benefits
Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what’s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.

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About Emirates

Emirates Airline, based in Dubai, is a global leader in aviation, known for its exceptional service and state-of-the-art fleet. Since 1985, we've connected passengers to over 150 destinations and continue to innovate for a better flying experience.

Benefits at Emirates

    • Competitive salaries and career development opportunities.
    • Comprehensive health insurance plans.
    • Generous travel benefits and a culturally diverse work environment.