Tabby creates financial freedom in the way people shop, earn, and save, by reshaping their relationship with money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA, and Shein, use Tabby to accelerate growth and gain loyal customers.
We are looking for a Senior Product Designer to join our CX & Internal tools team. In this role, you will be responsible for enhancing the user experience for both customers and colleagues, with a continuous focus on improving not only interfaces but also business processes. Your primary goal will be to launch a major B2E product and support our existing tools for customer support and other operational teams.
Responsibilities:
- Launch new products: Take ownership of launching new tools or experiences from early discovery to go-live, ensuring they meet both user needs and business goals.
- Polish existing products: Improve current flows and features, remove friction, and enhance the overall quality of experience through thoughtful design iterations.
- Deep dive into domain knowledge: Invest time in understanding the business, operations, and user needs to design solutions that are truly relevant and impactful.
- Dogfood our own products: Regularly use internal tools yourself to spot issues, uncover opportunities, and advocate for improvements based on real-life usage.
- Participate in product and tech decisions: Stay actively involved in key discussions across product and development to shape outcomes early on.
- Run user research: Plan and execute user research on your own or with our research team to validate ideas, discover pain points, and guide design decisions.
- Contribute to the design system: Help grow and refine our internal design system for consistency and scalability across products.
Skills, Knowledge & Expertise:
- Experience in B2B, B2E SaaS, or internal tools for the past 2–3 years.
- Strong portfolio demonstrating capability in designing complex products in a user-friendly way.
- Familiarity with best interaction patterns and strong visual skills.
- Comfortable working independently and managing projects.
- Strong communication skills to connect user needs, business goals, and tech possibilities.
- System thinking mindset, capable of shaping design direction while being flexible to change.
Work Conditions:
- Remote work from anywhere, but the schedule is based on Dubai time.
- Flexible working hours based on individual needs.
- Opportunity for participation in the company’s employee stock options program.
- PTO and flexible benefits budget to meet personal needs.
If this sounds exciting to you, we’d love to hear from you!
