About
At Emirates, we believe in connecting the world through our global hub in Dubai and constantly innovating to ensure our customers "Fly Better." We're on the lookout for exceptional IT professionals to join our Technical Product Management team as a Manager IT Product Delivery - Commercial. In this role, you will manage the product and delivery teams to design, deliver, and operate high-quality products and solutions that meet customer needs and expectations. Your work will span across a mix of B2B and B2C products and services aimed at evolving our offerings and enriching their features for our customers.
Key Responsibilities
- Product-oriented solution management: Oversee the lifecycle of all products in the portfolio from concept to launch. Collaborate with stakeholders to define the product vision, strategy, and roadmap.
- Product and solution design and delivery: Lead technical product, delivery, and solution architecture resources to define features, design solutions, and implement them on time and within budget.
- Delivery-focused accountability: Accountable for end-to-end product and solution delivery, ensuring alignment with business needs.
- Data-driven management and improvement: Manage the product portfolio according to cross-functional metrics, using data to inform enhancements and service improvements.
- Investment planning and relationship management: Support the long-term investment strategy and manage relationships with business units to ensure product efficacy.
- Budget management: Develop, plan, and manage the IT budget, ensuring effective allocation of resources and adjustment as necessary.
- Building high-performance teams: Manage cross-functional teams to guarantee high-quality IT product delivery, focusing on continuous improvement.
- Supplier relationship management: Maintain relationships with strategic IT external partners and subcontractors to ensure service level adherence.
- Continuous process improvement: Collaborate with various teams to enhance practices and skills related to product delivery.
- Innovating and creating a continuous learning culture: Stay updated on industry trends and foster a learning environment within the teams.
Qualifications & Experience
To be considered for this role, you must meet the following requirements:
- Qualifications: Degree or Honours (12+3 or equivalent) in an IT-related discipline.
- Experience: 10+ years in Information Technology, preferably in the cargo domain and aviation technology.
- Skills:
- Extensive knowledge of Product Management and/or Project Management, ideally with certification (e.g., SAFe, PMI).
- Proven experience in technology product delivery across multiple business domains.
- Experience in managing large-scale IT delivery functions and stakeholder relationships.
- Proficiency in Agile and traditional delivery tools (e.g., Jira, PPM) and process improvement methodologies (e.g., Lean, Six Sigma).
Salary & Benefits
Join us in a management role and enjoy an attractive tax-free salary. This position includes generous travel benefits, excellent leave and healthcare packages, transport benefits, life insurance, and more. Find out what it’s like to live and work in our cosmopolitan home city in Dubai by visiting our careers webpage.
Join our growing team and enjoy a competitive remuneration package along with discounts on flights and hotel stays. Apply now to be part of the Emirates Group!
