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Operational Engineer L 2 - Web Application Security

Emirates Dubai, United Arab Emirates Posted: 23 May 2024


  • Salary unspecified
  • Zero income tax location


  • Office Only
  • Apply from abroad
  • Visa Provided


  • Experience: Junior
  • English: Professional


About the job

  • At Emirates, our Cyber Defence Operations team is seeking an Operational Engineer Level 2 – Web Application Security to safeguard our online platforms and ensure customer safety.
  • Responsibilities include leading and overseeing cybersecurity activities, handling advanced incidents, guiding Level 1 engineers, and providing expertise in troubleshooting scenarios.
  • The role involves monitoring and investigating cybersecurity incidents within a 24x7 operation, coordinating with escalation engineers, and ensuring timely resolution within SLAs.

Key Responsibilities

  • Address escalated incidents and service requests.
  • Guide Level 1 engineers in troubleshooting.
  • Monitor external threat data sources and recommend preventative countermeasures.
  • Maintain clear documentation of complex incidents and perform in-depth analysis of cyber threats.
  • Assist in creating playbooks and updating the knowledge base repository.

Core Skills Required

  • Configuration and Deployment: Proficiency in setting up and deploying WAFs and Network Firewalls.
  • Policy Management: Creating and managing security policies to protect against threats.
  • Rule Configuration and Monitoring: Configuring and monitoring firewall rules for web application and network traffic.
  • Incident Response and Collaboration: Understanding incident response protocols and collaborating with teams to address security events.
  • Documentation and Reporting: Maintaining documentation and generating reports for future reference.

Qualifications & Experience

  • A degree in Computer Science or related field.
  • 3+ years' experience in a cross-functional team.
  • GIAC Certified Incident Handler (GCIH) or equivalent certification.
  • Knowledge of threat detection, infrastructure protection, identity access management, and enterprise IT cybersecurity operational environment.
  • Strong communication skills and ability to triage and escalate effectively.

Salary & Benefits

  • Attractive tax-free salary and exclusive travel benefits.
  • Discounts on flights and hotel stays.
  • More information on employee benefits available on the Emirates website.
Apply now

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About Emirates

Emirates Airline, based in Dubai, is a global leader in aviation, known for its exceptional service and state-of-the-art fleet. Since 1985, we've connected passengers to over 150 destinations and continue to innovate for a better flying experience.

Benefits at Emirates

    • Competitive salaries and career development opportunities.
    • Comprehensive health insurance plans.
    • Generous travel benefits and a culturally diverse work environment.