Operational Engineer L 2 - Web Application Security

About the job

• At Emirates, our Cyber Defence Operations team is seeking an Operational Engineer Level 2 – Web Application Security to safeguard our online platforms and ensure customer safety.
• Responsibilities include leading and overseeing cybersecurity activities, handling advanced incidents, guiding Level 1 engineers, and providing expertise in troubleshooting scenarios.
• The role involves monitoring and investigating cybersecurity incidents within a 24x7 operation, coordinating with escalation engineers, and ensuring timely resolution within SLAs.

Key Responsibilities

• Address escalated incidents and service requests.
• Guide Level 1 engineers in troubleshooting.
• Monitor external threat data sources and recommend preventative countermeasures.
• Maintain clear documentation of complex incidents and perform in-depth analysis of cyber threats.
• Assist in creating playbooks and updating the knowledge base repository.

Core Skills Required

• Configuration and Deployment: Proficiency in setting up and deploying WAFs and Network Firewalls.
• Policy Management: Creating and managing security policies to protect against threats.
• Rule Configuration and Monitoring: Configuring and monitoring firewall rules for web application and network traffic.
• Incident Response and Collaboration: Understanding incident response protocols and collaborating with teams to address security events.
• Documentation and Reporting: Maintaining documentation and generating reports for future reference.

Qualifications & Experience

• A degree in Computer Science or related field.
• 3+ years' experience in a cross-functional team.
• GIAC Certified Incident Handler (GCIH) or equivalent certification.
• Knowledge of threat detection, infrastructure protection, identity access management, and enterprise IT cybersecurity operational environment.
• Strong communication skills and ability to triage and escalate effectively.

Salary & Benefits

• Attractive tax-free salary and exclusive travel benefits.
• Discounts on flights and hotel stays.
• More information on employee benefits available on the Emirates website.