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Senior Technical Engineer - L3 Support Printing End User Computing

Emirates Dubai, United Arab Emirates Posted: 29 May 2025

Financial

  • Estimate: $84k - $120k*
  • Zero income tax location

Accessibility

  • Office Only
  • Apply from abroad
  • Visa Provided

Requirements

  • Experience: Senior
  • English: Professional

Position

At Emirates, we believe in connecting the world to and through our global hub in Dubai while constantly innovating to ensure our customers Fly Better. Emirates Group IT thrives in the dynamic nature of technology. As pioneers in aviation innovation, we are always at the forefront, pushing boundaries. We are looking for exceptional IT professionals to fortify our position as leaders in the industry. Join us as a Senior Technical Engineer and become a vital part of our cutting-edge information and technology team.

The Senior Technical Engineer will design, develop, and deliver robust, high-quality IT data solutions that align with business needs and corporate standards. This role serves as a technical expert and consultant, providing guidance to Emirates Group IT (EGIT) teams and ensuring the successful delivery of assigned work packages. By bridging the gap between business requirements and technical implementation, you will drive innovation, foster high-performing technical teams, and support the adoption of new technologies.

Responsibilities

  • Provide expert technical consultancy and guidance to EGIT within the technology area and act as a lead technical member in project teams.
  • Develop IT solutions that meet customer requirements and conform to corporate standards and the technical strategy.
  • Ensure that the architecture solution meets service level requirements in terms of availability, capacity, continuity, security, performance, and reliability.
  • Foster the development of high-performing technical teams to meet strategic architectural objectives.
  • Collaborate with IT Technology teams to implement ongoing monitoring of relevant technology.
  • Manage assigned incidents and ensure solutions meet architectural and security standards.
  • Manage End-of-life replacement of equipment/software within the technology area.

Requirements

  • Degree or Honours (12+3 or equivalent) with 5 years of relevant experience in areas such as:
    • End User Hardware Security Tools and Windows 10, 11, Apple MacOS, iOS, Android OS, Microsoft Workplace, and Office 365.
    • Various printing solutions including HP, Sharp, Data-south, barcode printers, cloud printing, vendor management, and print server administration.
    • Application Packaging and deployment.
    • Managing and planning Virtual Desktops using Azure, VDI, Windows365, and VMware.
    • Knowledgeable in Active Directory and Azure Active Directory.

Work Conditions

  • This position is critical to ensuring that developed solutions meet service-level expectations in terms of availability, capacity, performance, security, and reliability while adhering to enterprise development standards.

Salary & Benefits
Join us in Dubai and enjoy an attractive tax-free salary and travel benefits specific to our industry, including discounts on flights and hotels worldwide.

Apply now

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About Emirates

Emirates Airline, based in Dubai, is a global leader in aviation, known for its exceptional service and state-of-the-art fleet. Since 1985, we've connected passengers to over 150 destinations and continue to innovate for a better flying experience.

Benefits at Emirates

    • Competitive salaries and career development opportunities.
    • Comprehensive health insurance plans.
    • Generous travel benefits and a culturally diverse work environment.