At Emirates, we believe in connecting the world to and through our global hub in Dubai and in constantly innovating to ensure our customers Fly Better. Join us as a Technology Experience Specialist and make your mark on the aviation world! As a Technology Experience Specialist - GenAI & iXR, you will work across immersive and GenAI solutions from concept to delivery. You will collaborate with Technical Product Owners, Technology Partners, and Developers to design intelligent, interactive, and immersive experiences that meet business needs and exceed user expectations. You will help ensure all solutions are intuitive, productive, and aligned with emerging technology trends. The Technology Experience Specialist ensures experience designs are informed by user research, industry standards, and best practices across digital and spatial interfaces.
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Responsibilities
- Work with a team of cross-functional experts to deliver user research, visual prototypes, and usability testing.
- Drive adoption of the Experience Design playbook across Technical Product Management, Architecture, and Development teams.
- Participate in and facilitate design thinking workshops and training sessions.
- Deliver user experience for all non-customer-facing products, from design concept to product launch and post-launch analysis.
- Advocate for the product, imparting insights into its value and usability.
- Collaborate with specialists to ensure all products meet baseline usability measures.
- Drive the practice of research and analysis to incorporate into overall experience design principles.
Qualifications
This job might be for you if you have:
- Degree or Honours (12+3 or equivalent).
- Minimum of 5 years of experience in Information Technology.
- Experience in Information Technology Architecture, User Experience Design, and Interaction Design.
- Experience in product/project delivery from design to launch is a plus.
- Ability to communicate complex concepts clearly and persuasively.
- Expert knowledge of software like Figma, Adobe Suite, and 3D modelling software.
Salary & Benefits
Join us in Dubai and enjoy an attractive tax-free salary and travel benefits exclusive to our industry, including discounts on flights and hotel stays around the world. Find out what it’s like to live and work in our cosmopolitan city.
