About the Role
We are excited to offer an exceptional opportunity for a results-driven individual to join our team as the Vice President of IT Product Delivery – Group Services. In this pivotal role, you will be responsible for overseeing the timely and cost-effective delivery of IT products and solutions, ensuring operational excellence across various business departments. You will also contribute to the development of IT business strategies for a large group of business departments, aligning them with the overall IT strategy of the Emirates Group, while keeping future growth and technological innovation in mind. Your key responsibilities will include:
- Building and managing strong relationships with business stakeholders.
- Creating an effective and consistent IT customer experience that meets business needs.
- Driving substantial improvements in business performance and customer service.
- Leading a cross-functional IT delivery capability consisting of demand management, technical product management, agile delivery, software engineering, and systems integration and service management.
Key Responsibilities
- Establish an appropriate and cost-effective 3-5 years technology strategy in line with the Emirates Group IT Strategy.
- Integrate IT strategy into the defined business area to ensure full exploitation and alignment for the Group’s best interest.
- Manage the complexity resulting from delivering solutions for a wide breadth of strategic, revenue-generating, and operationally critical business units within the Emirates Group.
- Develop and maintain highly effective, credible, and influential relationships with senior stakeholders.
- Represent IT in the senior management team of the business area and influence senior business managers on strategic business IT investment decisions.
- Ensure optimal performance, scalability, and security of the infrastructure.
- Drive a culture of customer intimacy through a business orientation framework.
- Lead the delivery of the business IT annual work programme and ensure financial management of the IT budgets for the business area.
- Identify business performance focus areas, strategic themes, and Portfolio-level EPICS.
Qualifications & Experience
This job might be for you if you have:
- Degree of Honours (12+3 or equivalent).
- 12+ years of experience in Information Technology or similar.
- Experience leading functions at a senior level in IT, ideally within a customer relations environment.
- Experience leading the delivery of business IT solutions, ideally in the travel and transportation industry.
You’ll Have an Edge if You Have:
- Business/technical strategy and planning.
- Business change management.
- Relationship management.
- Ability to develop an understanding of the business at a deep level.
Salary & Benefits
Join us in a management role and enjoy an attractive tax-free salary. In addition to our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also offers an excellent leave and healthcare package, alongside transport benefits, life insurance, and more.
