Senior Programme Manager

Description

We’re looking for a proactive and people-smart Programme Director with expertise in the software services industry to join our team in Abu Dhabi. As a key member of our team, you will be responsible for managing complex transformation programs, projects, multiple workstreams and work with both local delivery team and delivery team globally. In this role, you will be accountable for the overall project delivery, client satisfaction and management of expectations while ensuring that the work is on strategy, on time and within budget. You will be working alongside globally renowned and award-winning design, development and technology teams who are passionate about what they do and how they do it. You will play a key role in building strong business and technology relationships, take a ‘hands on’ approach to define, deliver and drive a culture of continuous improvement.

Responsibilities

• Oversee end-to-end client delivery from initiation through the entire project lifecycle, ensuring successful delivery in line with EPAM processes
• Manage client relationships and expectations, representing delivery at the governance level
• Coordinate multiple activity streams and clients, ensuring seamless delivery across all aspects, including finance, sourcing, implementation and business outcomes
• Work closely with multi-disciplined teams of product owners, architects, engineers, and quality assurance to drive estimates, delivery plans, and retrospectives
• Proactively identify and manage engagement risks, escalating major issues early on
• Participate in business development efforts for both existing and new clients, continuously identifying new opportunities
• Engage in the entire pre-sales cycle, prepare client proposals, define implementation and design, and present solution architecture and delivery statements of work

Requirements

• Proven experience in leading and managing teams, including hiring, mentoring, and performance management with the ability to provide strategic direction, set goals and ensure the team's efforts align with the organization's data strategy
• Proven track record of successfully managing multiple complex projects simultaneously from initiation to delivery while prioritizing tasks effectively
• Experience in building and leading geographically distributed delivery teams, including experience in working with customers' distributed teams and defining the right target operating model
• Solid understanding of cloud platforms (e.g., AWS, Azure, GCP) and their related services
• Hands-on experience in technology and software engineering practices with the ability to supervise and suggest competitive technical decisions and assure a winning mix of delivery practices applied on the project
• Ability to present delivery strategies and progress reports to executive leadership
• Self-motivated, reliable, able to multitask and work in a fast-paced environment, with a strong focus on meeting deadlines

Nice to have

• Experience of delivering large-scale ecommerce projects using composable architecture; e.g., commerce tools
• Experience of delivering data projects and proficiency in data management concepts, including data governance, data quality, data integration, and data lifecycle management

Our Benefits Include

• Competitive compensation depending on experience and skills
• End of service gratuity
• Private healthcare and life insurance
• Employee assistance program
• Wellness program
• Annual air travel tickets for expatriates
• Regular performance feedback and salary reviews
• Global travel medical and accident insurance
• Referral bonuses
• Flexible schedule and work from home opportunities (depending on the project)
• Great learning and development opportunities, including in-house professional training, career advisory and coaching, sponsored professional certifications, well-being programs, LinkedIn Learning Solutions, and much more