The Expert Solution Architect/Service Orchestration will be responsible for a range of key tasks, including:
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Application Monitoring: Utilize AppDynamics to monitor and optimize the performance of applications built with Java, Node.js, and PHP, ensuring application health across various environments. A thorough understanding of the end-to-end architecture of digital applications, backend applications, and fulfillment applications is essential.
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Infrastructure Monitoring: Implement and manage OpenText OBM to ensure high availability and performance of infrastructure components, including servers, networks, and databases. Develop management packs to support emerging technologies.
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Log Analytics: Use Splunk for aggregating, analyzing, and visualizing log data to proactively identify issues and performance bottlenecks.
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Deep Application Knowledge: Provide performance insights into the internals of enterprise applications, facilitating troubleshooting and performance tuning. Additionally, create dashboards for visibility into application operations.
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Collaboration: Work closely with development, operations, and business teams to define observability requirements and enhance monitoring solutions.
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Reporting and Dashboards: Create and maintain dashboards that provide visibility into application and infrastructure health, performance metrics, and user experience.
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Incident Response: Participate in incident management and response using observability tools to diagnose and resolve issues promptly.
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Continuous Improvement: Advocate for best practices in observability and contribute to the development of new monitoring tools and methodologies.
Qualifications & Experience:
- Master’s degree in Computer Science, Information Technology, or a related field.
- 15+ years of experience in the IT industry, focusing on full stack development and observability.
- Extensive knowledge of AppDynamics for application performance management, OpenText OBM, and Splunk for log analytics.
- Proficiency in full stack technologies: Java, Node.js, PHP, and frontend frameworks such as Angular and React.
- Strong understanding of enterprise application architecture, microservices, APIs, and databases.
- Knowledge of cloud environments (Azure, AWS) and container orchestration (Kubernetes, Docker) is required.
- Certifications related to AppDynamics, OpenText OBM, or Splunk are preferable.
- Experience with scripting languages (Python, Bash) for automation and custom monitoring solutions.
- Familiarity with ITIL or other IT service management frameworks.
We thank all applicants for their interest. However, only those shortlisted for an interview will be contacted. e& is committed to creating an inclusive environment for all. We welcome and encourage applications from all individuals, regardless of gender, background, age, or abilities. If you require accommodations during the selection process, please reach out with your request.
