IT Operations & Support Team Lead
Emirates Dubai, United Arab Emirates
HungerStation Riyadh, Saudi Arabia Posted: 15 Oct 2024
About the Opportunity
Assist in maintaining and managing IT infrastructure, including servers, networks, and storage.
Monitor system performance and troubleshoot issues to ensure high levels of availability and security.
Perform routine system maintenance tasks, such as software updates, patches, and backups.
Provide first-level technical support to internal teams, diagnosing and resolving hardware, software, and network-related issues.
Assist in deploying and configuring new systems and hardware (desktops, servers, network equipment, etc.).
Monitor network and system alerts, responding promptly to potential issues.
Document procedures, processes, and configurations for internal use.
Collaborate with IT and operations teams to improve systems and processes.
Requirements
About Hungerstation
Hungerstation is the first Saudi Food delivery app in the region, established in 2012. Today, Hungerstation enables customers to browse the largest selection of restaurants and supermarkets in KSA, reaching over 35,000 options. We stand for our customers' satisfaction, partners’ loyalty, and riders’ well-being, alongside our vision for expansion, always aiming higher and moving forward to provide the utmost levels of service. Hungerstation is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide.
What's in it for You
Emirates Dubai, United Arab Emirates
Noon Riyadh, Saudi Arabia
HungerStation.com is the biggest online food ordering platform in the region. Connecting thousands of restaurants with their customers across the kingdom of Saudi Arabia & Bahrain. Through its state of the art technologies and advanced logistics, HungerStation emerged as an enabler for the whole industry, supporting restaurants to increase their sales and maximize their profitability, while understanding their customers behavior and delivering the utmost experience.