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IT Operations Manager, Data Center

Alibaba Cloud Dubai, United Arab Emirates Posted: 08 May 2025

Financial

  • Estimate: $80k - $120k*
  • Zero income tax location

Accessibility

  • Office Only
  • Apply from abroad
  • Relocation Support
  • Visa Provided

Requirements

  • Experience: Senior
  • Chinese: Professional

Position

This role offers work visa support and welcomes candidates willing to relocate to Dubai. The IT Operations Manager will be responsible for:

  1. Daily operation maintenance and service management of the computer room, ensuring a balance of service quality, efficiency, cost, and safety while continuously optimizing operations to support business functions.
  2. Responding to and handling risk events and emergency faults, managing controllable operation risks related to IDC changes and issues.
  3. Establishing efficient cooperative relations with local government departments and meeting compliance operation requirements assigned by them.
  4. Providing on-site technical support for business equipment, understanding business needs and network structure, and promoting the implementation of operation projects among teams.
  5. Building a talent pipeline, conducting capacity training, managing risk control, fostering team culture, and assessing the on-site operation and maintenance team.

Qualifications:

  1. Bachelor's degree in Electrical or Mechanical Engineering.
  2. 3+ years of experience in managing global large data center operations (10+MW) with a team of more than 15 people.
  3. Deep knowledge of Data Center IT Operations.
  4. Functional knowledge of cloud technologies, IT service delivery principles, and best practices.
  5. Highly driven, self-managed individual with strong problem analysis and critical thinking skills.
  6. Familiarity with data center construction procedures.
  7. Ability to travel domestically and internationally as needed (25% to 50%+ at times).
  8. Proficiency in Excel and PowerPoint.
  9. Bilingual in Chinese is required to coordinate with the HQ in China.

Location: Dubai, United Arab Emirates Work Conditions: On-site, Full-time

Apply now

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About Alibaba Cloud

Established in September 2009, Alibaba Cloud develops highly scalable cloud computing and data management services providing large and small businesses, financial institutions, governments, and other organizations with flexible, cost-effective solutions to meet their networking and information needs. A business of Alibaba Group, one of the world’s largest e-commerce companies, Alibaba Cloud operates the network that powers Alibaba Group’s extensive online and mobile commerce ecosystem and sells a comprehensive suite of cloud computing services to support sellers and other third-party entities participating in this ecosystem.