About the Job
Mastercard is dedicated to connecting and powering an inclusive digital economy that benefits everyone, everywhere. By making transactions safe, simple, smart, and accessible, we help individuals, financial institutions, governments, and businesses achieve their maximum potential through secure data, networks, and innovative solutions. Our workplace culture is driven by our decency quotient (DQ), promoting inclusion and respecting individual strengths, views, and experiences, which we believe fosters better teamwork, innovation, and business results.
Job Description
We are seeking a Manager, Solution Architect in Acceptance, focusing on remote product and solution design, development, and onboarding project management for strategic EEMEA-based Acceptance clients. This role involves developing comprehensive launch plans that encompass multiple products and solutions to ensure client success, with an emphasis on process, consumer experience, pricing, go-to-market strategy, and sales enablement.
Key Responsibilities:
- Translate customer needs into specific objectives and identify solutions for complex issues.
- Define project requirements and priorities, estimate necessary resources, and develop detailed selection evaluation criteria.
- Coordinate the impact on vendors (both internal and external) and manage company workflow for new products.
- Define the products/solutions to be delivered and manage the delivery program while adhering to Mastercard standards.
- Support and perform technical analysis of complex software, hardware, and transmission facilities using diagnostic tools to ensure efficient program delivery.
- Provide technical support for architecting new platform capabilities and set technical strategies and roadmaps.
- Offer technical guidance from concept through delivery in collaboration with development programmers and regional customers.
- Resolve complex infrastructure architecture issues and manage a matrix team, conducting goal setting, monitoring, and management.
Qualifications:
Candidates should possess advanced skills in personal influence, commercial focus, business acumen, global perspective, future focus, and innovation and thought leadership. Strong people leadership skills are also essential.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks pose inherent risks. Therefore, every staff member is responsible for understanding and adhering to Mastercard's information security policies, ensuring the confidentiality and integrity of the accessed information, reporting any suspected security violations or breaches, and completing mandatory security training as per guidelines.
