About the job:
With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.
We are looking for a Cloud Solution Architect (CSA), specializing in Security who is passionate about driving our customers’ security & AI transformation on the Microsoft Platform. This is a customer-facing role, owning the technical relationship between the customer and Microsoft, helping customers to leverage their Microsoft investments through architecture, implementation, and operational health engagements.
The ideal candidate will have experience in customer-facing roles and success in leading in-depth technical security architecture discussions with senior customer executives, Enterprise Security Architects, Enterprise Architects and IT Management to secure our customer's technology estate and drive Security as an enabler for Azure and Microsoft 365 workloads.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities:
Customer Centricity
- Identifies and evaluates security trends, gathers customer insights.
- Acts as the voice of the customer by driving new feedback, insights, and resources.
- Develops and expands existing impactful relationships with CISOs, security practitioners, C-level technical decision makers.
Business Impact
- Drives their team in operating and optimizing complex and high-impact situations for strategic customers.
- Anticipates and manages business and security risks.
- Owns complex customers relationships to anticipate, identify, propose resolution, and lead removal of technical blockers.
Technical Leadership
- Leverages market insights to assist leadership in defining global security vision.
- Role models effective security skilling and influences team to drive their own technical readiness.
- Acts as a mentor to less experienced colleagues by educating them on security and professional developmental concepts.
Qualifications:
Required Qualifications:
- Bachelor's Degree in Computer Science, Information Technology, Engineering, Cybersecurity, OR related field.
- 7+ years experience in cloud/infrastructure technologies, cybersecurity, information technology.
- 6+ years experience working in a customer-facing role.
- 6+ years experience leading technical projects.
Additional Or Preferred Qualifications:
- Candidates should have broad experience in security and expertise around related technologies.
- Relationship Building, Problem Solving, Collaboration and Communication abilities.
- Ability to understand customer business objectives and outcomes and quickly leverage tech solutions to accomplish those outcomes.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, and more.
