Rackspace Technology is a leading provider of expertise and managed services across major public and private cloud technologies. We have evolved Fanatical Support to encompass the entire customer journey—providing Fanatical Experience™ from initial consultation to daily operations. Our experts leverage proactive, always-on service and top-notch automation tools to deliver technology to our customers effectively.
We are looking for a highly experienced engineer with deep expertise in OpenStack to join our Private Cloud Professional Services team. This role supports a long-term, high-value Professional Services engagement by managing and optimizing a production-grade OpenStack private cloud environment.
Responsibilities:
- OpenStack Deployment and Management: Support, deploy, and manage OpenStack-based private cloud infrastructure; configure and maintain OpenStack services such as Nova, Neutron, Cinder, and Keystone.
- Kubernetes Orchestration: Implement and manage Kubernetes clusters; deploy and maintain applications within Kubernetes environments.
- Integration and Automation: Integrate OpenStack and Kubernetes for seamless operations; develop automation scripts and tools for provisioning, monitoring, and scaling cloud resources.
- Performance Monitoring and Optimization: Monitor system performance; troubleshoot and resolve issues related to OpenStack and Kubernetes.
- Security and Compliance: Implement security best practices and ensure compliance within OpenStack and Kubernetes setups.
- Documentation and Reporting: Create and maintain technical documentation; generate regular performance reports.
- Collaboration and Support: Collaborate with cross-functional teams; provide technical support to resolve issues related to cloud and container environments.
Requirements:
- Bachelor's degree in computer science, Information Technology, or related field (or equivalent experience).
- Strong experience in Linux system administration and scripting (e.g., Python, Bash).
- Hands-on experience with OpenStack deployment, configuration, and management.
- Knowledge of Software Defined Storage systems such as Ceph.
- Excellent troubleshooting and communication skills.
- Prior experience in a customer-facing support role.
- Relevant certifications such as Red Hat Certified System Administrator (RHCSA), Red Hat Certified Engineer (RHCE), or Certified OpenStack Administrator (COA).
Additional Skills (Optional):
- Familiarity with other cloud platforms like AWS, Azure, or GCP.
- Experience with software-defined networking (SDN) solutions in cloud environments.
- Knowledge of infrastructure as code (IaC) tools like Terraform or Ansible for provisioning and configuration management.
Location: Riyadh Region, KSA (On-site)
Job Type: Full-time
Language Requirements: Not specified.
